Parcelforce Worldwide has improved its onsite experience for customers with online sellers now able to integrate ecommerce accounts, including eBay and Amazon, with Parcelforce Worldwide to ship orders.
The process allows sales to be pulled through automatically, allowing customers to speed up parcel bookings. For those that use more than one ecommerce platform the Parcelforce Worldwide system will provide a central parcel booking hub by consolidating all sales in one place.
Users can register their details for free, to store order information and access various online benefits. The company has also introduced pre-pay functionality to save customers time with users able to pay using PayPal and any credit or debit card.
Gary Simpson, managing director of Parcelforce Worldwide, said “We’ve listened to customer feedback and studied the way our website is used to help us come up with a smoother, more streamlined booking journey. The new journey offers customers a whole host of benefits alongside increased speed.”
Image credit: Parcelforce Worldwide
