Since the Covid-19 pandemic swept across the globe, retail customers have flocked towards online shopping. Although this surge in demand has been favourable in many sectors, there are still plenty of retailers that have been unable to take full advantage of this trend.
This is due to the simultaneous pressure on supply chains, caused by a number of Covid-driven factors, including absences in the workplace and warehouse closures. All of these, albeit – unavoidable changes, have left the retail supply chain weak in a time it is needed the most.
This white paper, written in partnership with Manhattan Associates, will explore the best approaches, tools and strategies to these challenges that will help your company to deliver on strong customer service and reliability during the crisis and beyond.
Inside the full white paper you will find:
- Top 4 approaches for adapting to flexible retail: including key takeaways and rooted in factual evidence.
- Case Study: Matalan
- And much more useful insight!