This white paper created in collaboration with Radial examines the supply chain disruption of 2020/21, the new landscape of fulfillment and how retailers can reposition their strategy to overcome unexpected challenges.
Complete with quick-read survey results, readers will come away with in-depth insight into everything from delivery promise challenges, supply chain costs and competitors, to rising supply chain costs, customer opinions and demand predictions.
Inside we discuss the need for agility in light of the Covid-19 pandemic and where retailers could have done better to prepare for such unsolicited scenarios. The report also zooms in on future growth, in particular, why investing in technology could be the difference between sink or swim.
Plus, find real-world case studies on Organo and Zinzino and how these businesses kept up with accelerating customer expectations during the peak of the pandemic.
Full report includes:
- Why the supply chain disruption of 2020/21 has strengthened the argument for change
- Response and readiness Future growth – what next?
- Survey results
- Retailer focus: Organo & ZINZINO
- And much more!
