Includes case studies on Gousto and Vision Direct.
The disruptions caused by Covid-19 have produced clear winners and losers. The bestperforming retailers have been able to maintain high standards of delivery accuracy and service while also adapting quickly to change.
This case study-led ebook, in partnership with Scurri, will look at four areas: tracking, scalable infrastructure, carrier integration, and cross-border expansion, using examples of retailers which have successfully ensured strong customer service and reliability during the crisis.
Inside the white paper:
- Section 1: Using tracking to support service
- Section 2: Scaling infrastructure to respond to inconsistent demand
- Section 3: Adding new carriers to diversify shipping
- Section 4: Finding new demand in new markets
- Section 5: Case studies on Gousto, Vision Direct
