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Reports

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GUEST COMMENT Adopting retail strategies to Gen Z

Guest Comment
by Adrien Nussenbaum
Brands Cosmetics Customer Data Delivery Guest Comment Industry Limited Marketing Marketplaces Online Opinion People Product Products Research Retailer The Customer

Customer insight – the key to an efficient supply chain by Direct Link

Frontline
by Direct Link
Customer Data Delivery Ecommerce Interviews Manager Marketing Other Products The Customer
Image courtesy of Ted Baker

Ted Baker sales rise and losses narrow as it takes omnichannel, capital-light approach to sales growth

Strategy and Innovation
by Chloe Rigby
The retailer is now seeing a recovery in spending as offices reopen and social events return post-pandemic
Clothing Customer Ecommerce Europe Events Focus Marketing Online Product Research Retailer The Customer UK
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GUEST COMMENT ‘Help me help you’: what to consider before hitting the send button

Guest Comment
by Mike Fantis
Brands Customer Data Ecommerce Guest Comment Location Marketing Online Other People Product Selling The Customer Workshop
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GUEST COMMENT The digital foundations for the future of retail

Guest Comment
by Gerard Lavin
Brands Covid-19 Customer Data Ecommerce Guest Comment Industry Location Online Other People Physical Store Press Products Research Resilience Selling Technology The Customer UK
Image courtesy of Zara

Zara charges UK shoppers to return online orders to third-party delivery points

Operations and Logistics
by Chloe Rigby
Brands Clothing Customer Delivery Ecommerce Industry International Online Product Products Research Retailer The Customer UK

Company Spotlight: Landmark Global

Frontline
by Scarlette Isaac
Company Spotlight interview with Landmark Global.
Covid-19 Customer Data Delivery Ecommerce International Location Online Other Peak People Products Retailer Software Technology The Customer UK
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GUEST COMMENT Checkoutless stores: a piece of the future or the whole story?

Guest Comment
by George Ioannou
Brands Customer Data Department Store Grocery Guest Comment International Location Mobile Online Payment People Product Products Technology The Customer UK
Image: Jeramey Lende/Shutterstock

Amazon puts the spotlight on the customer experience and fulfilment productivity as it reports first pre-tax loss since 2015

Strategy and Innovation
by Chloe Rigby
‘We know how to do this and have done it before,’ says Amazon chief executive Andy Jassy
Clothing Customer Delivery Grocery Industry Other People Press Products Research Retailer Subscription Technology The Customer UK
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EDITORIAL How Amazon, AO and Sainsbury’s are balancing larger online businesses with rising costs

Editorial
by Chloe Rigby
In today’s InternetRetailing newsletter, we report as leading retailers come up against the question of how they stay profitable following two years in which...
Brands Customer Delivery Editorial Grocery Guest Comment Online Retailer The Customer UK
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