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Transition to The Connected Distribution Centre - Webinar

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Christian Hassold

GUEST COMMENT High Street: Dead or Due for a Makeover?

04 Mar 2021by Christian Hassold

Paul Skeldon

EDITORIAL Does the budget really help, or is it aimed at ‘old retail’?

04 Mar 2021by Paul Skeldon

Chloe Rigby

EDITORIAL How retail experiments in a year of change have led to fresh – and profitable – solutions

02 Mar 2021by Chloe Rigby

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M&S to launch a digital credit option for loyalty club members

M&S to launch a digital credit option for loyalty club members

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

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Research Articles

Getting to know you

Getting to know you

26 Nov 2018by Chloe Rigby

Retailers that understand their customers are better placed to give them more relevant service, writes Chloe Rigby

Debenhams: putting social at the heart of strategy

22 Sep 2017by Penelope Ody

Ross Clemmow of Debenhams talks to Penelope Ody about the department store’s mission to put social and mobile at the customer’s service.Debenhams’ strateg

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