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2021 EU Top500 Brand Index Webinar: Who are Europe's best D2C Brands? - Webinar

EDITORIAL Joules perky results, Amazon’s fine and how Christmas shopping has started already

03 Aug 2021by Paul Skeldon

GUEST COMMENT Intelligent automation and organic search - preserving your brand in the AI era

03 Aug 2021by Manley CEO Corigan.io

EDITORIAL From Amazon to HMV: how retailers of all ages are serving ecommerce and multichannel customers now

30 Jul 2021by Chloe Rigby

European Grocery Report 2021

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The 2021 RXEU Europe Growth 3000

The Europe Growth 3000 offers unparalleled insight into the 3,000 up and coming retailers and brands selling to customers in the 31 countries of the EEA plus Switzerland and the UK.

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GameStop gets a boost as Twitter experiments with shoppable tweets

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“Never the same again” - Stephen Langford of Marks and Spencer | RetailCraft recap

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Conclusion

31 Oct 2019by Jonathan Wright

Interview: Argos puts its shoppers in the picture

17 Apr 2019by Chloe Rigby

Mark Steel, digital director of Sainsbury’s Argos, tells Chloe Rigby how the retailer is using a full range of merchandising tools, from quality images, product videos and reviews to augmented reality, to explain its products to shoppers.

Brands Clothing Customer Department Store Focus IRUK Top500 Merchandising Mobile Online Other People Performance Dimension Product Research Retailer Software Technology The Customer UK

12 approaches to Brand Engagement

20 Mar 2019by Chloe Rigby

Retailers that take the time to strike up conversations with existing and potential customers stand out in the IRUK Top500 Brand Engagement Dimension. By providing information or inspiration that’s of real value to shoppers, these traders make a sale a little more likely. Here,
Chloe Rigby rounds up 12 highly practical approaches that leading retailers are taking as they find new ways to open conversations with customers

Engaging on the customer’s terms

20 Mar 2019by Chloe Rigby

At a time when shopping behaviour is changing quickly, Chloe Rigby considers how retailers are most effectively engaging with their customers

Brand Engagement Brands Customer Data Department Store Ecommerce Events Manager Marketing Mobile Online Other People Product Research Retailer Technology The Customer UK Workshop

Context: Reaching the tipping point

05 Feb 2019by Penelope Ody

With many retailers reporting that their online sales are growing 10 times faster than their store businesses, Penelope Ody looks at the key strategic changes that are suddenly high on the agenda

Customer Department Store Europe Grocery Industry Marketing Mobile Online Product Retailer Selling Technology The Customer UK

Conclusion

05 Feb 2019by Jonathan Wright

Customer Department Store EU Focus Retailer UK United Kingdom

Multichannel in context

31 Jan 2019by Chloe Rigby

As department stores’ business grows online quickly, we look at the promises that this group of retailers offers to ecommerce and multichannel customers.

Brands Customer Delivery Department Store Ecommerce IRUK Top500 Location Merchandising Mobile Online Other Product Retailer

Case study: Coles

20 Dec 2018by Jonathan Wright

From spare car parts to fast fashion and kitchenware, Australian retailers across different sectors are working hard to provide solutions tailored to their customers

AU Customer Delivery Department Store Merchandising Mobile Online Other Product Research Retailer UK