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Brands selling direct to customer - A new force in retail featuring case studies on Nespresso, New Look and more

Brands selling direct to customer - A new force in retail featuring case studies on Nespresso, New Look and more

How Hush are using enhanced location data to delight their customers - Webinar with Loqate

How Hush are using enhanced location data to delight their customers - Webinar with Loqate

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Paul Skeldon

EDITORIAL Experiences, videos and AR: the keys to retail success

20 Feb 2020by Paul Skeldon

Paul Skeldon

EDITORIAL Asda, Shoe Zone, NearSt and Loop on retail strategies in a challenging market

18 Feb 2020by Chloe Rigby

Paul Skeldon

GUEST COMMENT How to avoid four common personalisation mistakes

18 Feb 2020by Mike Austin

UK Top500 retailers

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RXUK Top500 Report 2020

RXUK Top500 Report 2020

The RetailX UK Top500 2020

Operations & Logistics

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Retail sales grow overall in January – but a sharp decline in department store ecommerce sales hits non-food online

Retail sales grow overall in January – but a sharp decline in department store ecommerce sales hits non-food online

Laura Ashley reports falling sales both online and in-store

Strategy and Innovation

Laura Ashley reports falling sales both online and in-store

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Research Articles

Editors’ comment - RetailX Brand Index Report 2019

24 May 2019by Jonathan Wright

Annual Brand Engagement Brands Customer Data Europe IREU Top500 Merchandising Mobile Research Retailer RXBX Selling The Customer UK

From the editor-in-chief - RetailX Brand Index Report 2019

24 May 2019by Ian Jindal

Welcome to the third annual RetailX Brand Index, in which we once again focus on consumer brands and retail brands that sell to customers across Europe.

Annual Brands Customer Delivery Europe Focus International IREU Top500 Merchandising Research Selling The Customer

Analysing The Numbers: A multichannel world

Analysing The Numbers: A multichannel world

08 Apr 2019by Jonathan Wright

If we are not there already, we are certainly moving to a mobile-first world. How are European retailers responding to this new reality? Jonathan Wright considers what the numbers might tell us.

Brands Clothing Cosmetics Ecommerce Fashion accessories Garden Homeware IREU Top500 Location Marketplaces Mobile Online Other Product Ready-made food Research Selling Stationery Technology UK

Introduction: IREU Mobile & Cross-channel Report 2019

08 Apr 2019by Ian Jindal

Welcome to the latest Dimension Report in our IREU Top500 series. This time around, the subject is Mobile & Cross-channel.

Customer IREU Top500 Mobile Research Retailer The Customer Theme

Analysing the numbers: Reach out to customers

Analysing the numbers: Reach out to customers

04 Apr 2019by Jonathan Wright

Merchandising is an area where performance has advanced incrementally in recent years. But could the pace of change speed up? Jonathan Wright looks at the numbers.

Introduction: IREU Merchandising Report 2019

04 Apr 2019by Ian Jindal

Welcome to the latest IREU Top500 Dimension Report, which this time around focuses on Merchandising.

Customer Data IREU Top500 Merchandising Online Retailer Technology

Introduction: IREU Top500 The Customer Report: February 2019

05 Mar 2019by Ian Jindal

Brands Customer Focus IREU Top500 Selling The Customer

Conclusion: IREU Top500 The Customer Report: February 2019

05 Mar 2019by Jonathan Wright

Brands Customer Delivery IREU Top500 Retailer The Customer

Analysing The Numbers: Seamless Retail

Analysing The Numbers: Seamless Retail

05 Mar 2019by Jonathan Wright

Building memorable and consistent customer experiences is tough. RetailX research reveals that retailers often perform strongly here, yet there’s plenty of room for improvement too. Jonathan Wright looks at the numbers.

Case Study: Halfords

Case Study: Halfords

05 Feb 2019by Chloe Rigby

Customer Delivery IREU Top500 Mobile Online Product Retailer Technology The Customer UK

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