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You are in: Home » Research Articles

Research Articles

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Leading in the time of pandemic

18 Feb 2021

by Chloe Rigby

This year’s Top500 is led by retailers that had an advantage in dealing with Covid-19, often gained through previous steady investment in multichannel and ecommerce
2021 In conclusion
18 Feb 2021
The Boots app now has increased functionality
Case Study: Boots: Going further with prescription online ordering
18 Feb 2021
New Look has extended its returns period to counter slower post
Case Study: New Look: Extending returns due to the lockdowns
18 Feb 2021
Wilko is now using a variety of channels to sell goods
Case Study: Wilko: ready for lockdowns
18 Feb 2021
Services previously offered in-store have now launched online
Case Study: John Lewis & Partners: responding to customers’ needs
18 Feb 2021
Trading across EU borders after Brexit
17 Feb 2021
How covid-19 has changed the way grocers sell online
17 Feb 2021
How Tesco is using agile working and decision- making to scale at speed
17 Feb 2021
Deeper than demographics; creating emotional connections with customers
17 Feb 2021
How covid-19 has redefined retail
17 Feb 2021
Our metrics
17 Feb 2021
2021 From the editor-in-chief
16 Feb 2021
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