Close this search box.

Royal Mail and Collect+ drop-off service goes live

Image © PayPoint

Royal Mail customers can now drop off parcels in convenience stores around the UK using the Collect+ network, following a multi-year partnership announced in February.

More than 700 locations are now live in shops including Londis and independent newsagents, with 5,000 planned by summer.

Royal Mail customers are able to drop off packages up to large parcel size using 1st and 2nd class and Tracked 24 and Tracked 48. This applies to both returns and items that someone has paid for the postage for online and either printed a label or generated a QR code.

“We know that people today want as many options as possible to make their lives more convenient, which is why we continue to provide our retailer partners with additional services and market leading brands that drive footfall and generate commissions,” said Nick Wiles, CEO of PayPoint.

In the future, the service will be expanded to enable customers to collect online purchases. It follows the announcement that Royal Mail will start offering customers the chance to drop off returns and outbound parcels using parcel lockers, using the Parcel Pending by Quadient Open Locker Network.

Nick Landon, chief commercial officer at Royal Mail, said: “By giving our customers access to the Collect+ network we are significantly increasing the number of locations where they can drop off parcels and giving them more options to do so during weekends and evenings.

“This helps us meet demand from the growing number of customers who pay for parcel postage online and is one of the ways we’re continuing to make sending and receiving parcels as convenient as possible by giving customers greater choice.”

We deliver!
Our editor picks some choice pieces from the analysis flow and sends them to your inbox every Wednesday. Dedicated research report previews will also come direct to you. Subscribe for the emails.

Why not join us on Linkedin and you’ll get the best updates on our research and analysis – UK, Europe and Global – in your feed.

Read More

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on