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Sainsbury’s says its fast delivery networks are key to success


Sainsbury’s is on track to have 30 Argos digital collection points by the end of this month, the company revealed as part of its interim results this week. The new collection points form part of the rollout of 200 new digital collection points which will also be live by the end of this month where customers can collect Tu clothing, eBay and DPD parcels.
80% of the retailer’s Tu clothing customers now click and collect their orders from Sainsbury’s stores and the retailer has also introduced more than 130 grocery click and collect points.

The retailer said the groceries online business, which is worth £1.3 billion, grew 8% during the period with a new online fulfilment centre opened in East London to cope with the increasing demand in London. A same day groceries online delivery offer will be available from 30 stores across the country by Christmas and the retailer is also trialing one-hour deliveries.

In October revealed Sainsbury’s was also trialling delivery by bike in London.

Sainsbury’s group chief executive Mike Coupe said that delivery was a key part of the company’s success and click and collect a key element of that. Argos’ figures show a 20% rise in customers using click and collect to pick up gifts over the past three Christmases.

“The acquisition of HRG accelerates our strategy to give customers choice, convenience, speed and flexibility in when, where and how they shop,” he said. “The combination of our products, services, customer data and fast delivery networks gives us a strong platform for growth and enables us to deliver clear synergies.”

Image credit: Sainsbury’s PR

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