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The expanding networks that support online growth

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Today’s InternetRetailing newsletter tells a story of growing online sales and the growing networks that support growth. Both Sports Direct and AO World this week reported ecommerce sales up by more than a quarter. These results are strong but not untypical of the kind of results ecommerce and multichannel businesses are now seeing. But such fast growth doesn’t happen in a vacuum. There are also a strong array of vendors and suppliers in areas from logistics to software who support retailers as they grow. We cover three such stories today. They include UPS Access Points, as it grows its cross-border logistical capabilities, and InPost as it widens the range of convenient pick-up points for online shoppers, and the NetSuite acquisition of Venda, in a deal that aims to improve the ecommerce platforms it offers retailers while also widening its global reach.

But in today’s newsletter we also aim to uncover some of the reasons why sales fall. We cover Mothercare’s falling online sales while today’s guest comment comes from Dan Sutherland of Carrenza, who analyses Marks & Spencer’s recently reported fall in online sales, and what retailers can learn from it.

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Our conference

Our next big event is the Internet Retailing Conference, to be held on October 14 at the Novotel, Hammersmith, London. Keynote speakers confirmed so far include Mark Lewis, online director, John Lewis and Mark Newton-Jones, new chief executive of Mothercare. The conference takes the theme of Re-foundation, and will be keynoted by retailers who have led transformation within their business as their product sector or the retail landscape have evolved. Find out more at

Catch-up on IRX 2014

If you missed an Internet Retailing Expo 2014 presentation that you’d like to catch up on, you can do so now through the post-event website. Visitors to can access all the presentations that we’ve been given permission to share with our audiences.

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