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Two ways retailers are improving fast grocery delivery and collection

Image courtesy of Uber Eats/One Stop

Image courtesy of Uber Eats/One Stop

Retailers and fast delivery businesses are continuing in their mission to make online food delivery and collection ever more convenient. Today there’s news of a fast food delivery partnership between Uber Eats and convenience retailer One Stop and of changes to collection from Co-op stores that are aimed at speeding up the process.

Uber Eats offers fast delivery to One Stop shoppers

Uber Eats is to add more than 500 One Stop shops to its app by the end of the year, and already has more than 100 stores live. Shoppers can order household staples as well as fruit, vegetables and alcohol for delivery within 30 minutes, seven days a week between 7.30am and 9.30pm.

Alex Troughton, head of new verticals and grocery at Uber Eats UK says: “One Stop shops are known for their convenience and play an integral part in many communities. We’re excited to have them on board the Uber Eats app, allowing us to offer our customers an even wider variety of grocery and convenience goods seven days a week.”

Jonny McQuarrie, managing director at One Stop, says: “We’re thrilled to be partnering with Uber Eats and as always, we are committed to making it as easy as possible for our customers to shop with us.

“Customers will be able to have great quality products at their doorstep within minutes. We look forward to offering the Uber Eats service to both our existing loyal customers and new customers across the country.”

How Co-op is changing collection

Co-op is trialling a collection hatch at its Lewes Road, Brighton store to enable shoppers to collect items they ordered online without needing to queue in-store. The store was chosen because it is one the busiest Co-op stores for click and collect.

Chris Conway, Co-op ecommerce director, says: “Making shopping quick, easy and convenient for our members and customers is at the very heart of our approach. We know that as a convenience retailer, the ability to come into stores is important to customers, but we also know that they want flexible options online and the ability to shop with speed. Our new trials will not only speed up Click and Collect but also reduce queuing times for those who shop in store, supporting our goal of providing what our customers want and need, however or wherever they choose to shop with us.”

By the end of this year the Co-op expects to have close to 2,000 stores offering a click and collect service alongside fast delivery services via a range of apps, including robotic delivery through Starship Technologies.

Chris Conway will be speaking at IRX & eDX 2022, which takes place on May 11 and 12 2022 at the NEC in Birmingham. You can register for free entry here.

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