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Consumer Q&A: Gen Z Panel

Generation Z have serious spending power. With the British High Street in flux, now is the time to focus on the future of retail which lies with this generation. Join us for a Q&A panel to dig deep into the wants, needs, and wishes of the next generation of major consumers.

During this webinar, Cybertill will bring together a full panel of Gen Z consumers from varying backgrounds, interests and personality types. We will discuss customer experience and the latest retail trends to see what Gen Z want from shopping.

Watch this webinar to:

  • Get free access to a live consumer focus group where you can ask questions to sense check your retail strategy
  • Hear directly from Gen Z – What do they like about shopping? What do they expect from retailers? What makes them like one brand more than another?


Rachel Tonner

Head Of Marketing


Rachel Tonner is an experienced retail marketer who has been studying multichannel retail trends for nearly a decade, including consumer desires and customer-facing services. She is passionate about easy retail experiences both on- and offline.

Rachel has earned many retail industry accolades for her work with retailers such as Poundland, Wyevale Garden Centres, and Harvey Nichols. She currently leads marketing and research at Cybertill, a cloud-based EPoS and retail management software provider, specializing in the future of retail and consumer research into Gen Z and Gen Y.

Cybertill helps retailers achieve a single view of stock sales and customers to bolster digital transformation initiatives.

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