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RetailX Panellist Webinar: RetailX and Guests

What 6 things that are going to be different about this year’s festive shopping frenzy? 

During this pre-peak panelist webinar our retail experts join forces to share their thoughts, research and predictions for Black Friday weekend and of course, the build up to Christmas. 

Retailers and brands will come away with privileged insight into everything from the top wishlist items in the UK for 2021, through to shop window theatrics.  

Key topics:

  • Surprising trends and changing needs
  • Why personalised goods could be a sustainable option for consumers
  • Mid-pandemic versus post-pandemic popular product searches 
  • The impact of high volumes of traffic through peak season on consumer behaviour
  • Best practises for acquiring customer data


Ian Jindal, Editor-in-Chief at InternetRetailing

Chris Liversidge, CEO at QueryClick

“Lifetime value will remain a question mark for Black Friday acquired customers.” 

Rachel Glynn, Head of ECommerce at Radley and Co

“Peak this year has the potential to be value rather than volume led.” 

Chris Barnett, Commercial Manager at Klarna

“59% of millennials, and 54% of Gen Z, say that they’re interested in checking out live stream shopping events this season.”

Iris Schiefer, Senior Strategic Partnerships Manager EMEA at BigCommerce

“A lot of retailers are missing out on the merchandising experience – that’s where it really comes back to the importance of customer data.”

Useful links:

See our upcoming events here

If you have any questions please contact

Twitter: @RetailX


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