Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
You are in: > Home > Research > Whitepapers

Optimising the store estate for omnichannel retailing

Omnichannel capabilities are a necessary factor for retailers selling online as well as operating on high streets. Store networks have been going through uncertain times with closures, reformatting and regeneration, kiosks and tablet devices being rolled out by digital teams to store colleagues, and click and collect services bringing in additional footfall and responsibilities.

Linked InTwitterFacebookeCard
Optimising the store estate for omnichannel retailing
Optimising the store estate for omnichannel retailing

“Only 52% of survey respondents are happy or very happy with the experience their stores are able to offer customers.”

 

In this whitepaper, we examine how retailers are putting in the foundations for growth, overcoming legacy and introducing new innovations to bring together their on- and offline capabilities around customer orders, stock, staff and the physical store environment.

 

Featuring case studies from Marks & Spencer, Waitrose/John Lewis, Sainsbury’s Argos and Specsavers.

 

Key survey results:

  • 88% say digital store is important or very important
  • 41% say their stores have the necessary capabilities to some extent
  • 56% say they see capital investment as a challenge to some extent in realising their vision
  • 58% see clarity of vision as a challenge
Linked InTwitterFacebookeCard

To access this content you must be a Full Member

Please register as a member to get access to our content.

You are currently viewing this as a Guest

Already a member? Log in here


Register

By registering for an account you agree to our Terms & Conditions and
Privacy Policy

To access this content you must be a Full Member

Please register as a member to get access to our content.

You are currently viewing this as a Guest

Already a member? Log in here


Register

By registering for an account you agree to our Terms & Conditions and
Privacy Policy

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Retail X
Primary research data & analysis is provided to InternetRetailing under licence by RetailX.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter