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Why innovation is at the heart of multichannel retail

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In today’s Internet Retailing newsletter, find out about some of the latest innovative moves in the industry, from retailers and brands from L’Oréal to Scoop a free access-all-areas ticket to find out about other cutting-edge developments in the industry at our upcoming Internet Retailing Conference 2013. Place your bid for a free full delegate pass by leaving a comment here, tweeting us at @etail, or emailing chloe at with your answers.

In today’s newsletter we also have news of retailers including Net-a-Porter, the latest figures on digital advertising, and in our IRC 2013 preview we report on how works with brands to boost their ecommerce outlook. In today’s guest comment, Mark King of PEER 1 Hosting is looking ahead to Christmas – and the planning that needs to underlie a rock-solid performance this year.

Our webinars

We have an upcoming webinar to let you know about. On Tuesday October 15, EPiServer considers How to win in the M-commerce world. Product manager David Bowen will guide retailers through how they can deliver the 3Ms of the mobile, multichannel and me (personalised) commerce experience, looking at how responsive design, contextual marketing and personalisation can be combined to drive sales and improve customer loyalty. The free event takes place at 11am – register and find out more by clicking here. More information about our webinar programme is available here.

Our events

The 8th Internet Retailing Conference will be held on October 16 in London, when keynote speakers will include Sir Stuart Rose, chairman of Ocado and Dressipi, and Laura Wade-Geary, executive director, multichannel ecommerce, Marks & Spencer. For more details, visit See the editorial above for the chance of a free ticket to the event.

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