A week from now, the UK should have a new government or be deep in coalition talks. In today’s Internet Retailing newsletter we lead with a call for whichever party forms that government to create a digital-focused strategy that will help the UK retain its position at the forefront of the internet economy. That’s the message from Boston Consulting Group, following its latest update into how much the internet contributes to the G20 economies.
While this is the message from the Boston Consulting Group, it seems clear that the UK must ensure it does not overlook the enormous benefits that the internet has brought, including our own sector of online (and multichannel) shopping. Budget announcements are rarely crucial to the development of the internet economy, focusing mainly on enabling the infrastructure, through broadband or mobile, rather than encouraging the development of skills and of businesses. This should provide the next government with plenty to think about, so let’s hope the candidates are listening.
Today we report as Amazon takes a further step back from free delivery, as Condé Nast unveils details of its new ecommerce site, as Argos reports rising profits – but flat sales – after another year of digital transformation, as N Brown Group turns in falling profits and sales after its moves to modernise through digital proved more disruptive than expected, and as both Next and Thorntons reported an improvement in online sales (though that’s where the similarities ended).
Today’s guest comment is from Juha Koski of MadBid.com on how gamified ecommerce can play a role in modern shopping.
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Our research reports
Our research editors research and produce regular reports on pertinent ecommerce issues. The latest, on Conversion Rate Optimisation, comes from Liz Morrell who explains here why this is a must-read report. Click on the links too to download your free copies of the Seasonal Commerce Report and Customer Experience Report.
Catch up: IRX 2015
Did you miss a speaker at our annual expo, Internet Retailing Expo 2015? Catch up now with videos and presentations from the event at www.internetretailingexpo.com.
