Bricks and mortar retailers are being challenged to embrace digital in the light of new figures that show a fall in shop openings ahead of the UK’s European Union Referendum this summer. Technology company Fujitsu and delivery specialist Stuart both say it’s now vital that traders embrace rather than shun (more…)
Online sales grew fast in August, as a heatwave arrived and more shoppers turned to their smartphones to buy, new IMRG figures suggest. In all, shoppers spent £9.8bn over the internet last month, according to the IMRG Capgemini eRetail Sales Index. That’s 16% more than in the same month last (more…)
UK shoppers spent an average of £965.8m online a week in August – 18.5% more than the same time last year, official figures suggest. That accounted for 14.3% of all retail spending, up from 12.5% last year. Growth was faster than in July, when, that month’s ONS report showed, online (more…)
Reporting its latest quarter trading results, Halfords has shown a 4.8% growth in sales across the board, with stores and online both doing well. But more markedly, the company now says that it “knows 25% of its customers” personally, up from just 3% last year.
Ahead of this year’s InternetRetailing Conference 2016, we’re previewing some of the key events of the conference, profiling the conference streams and interviewing speakers. This week we speak to Neil Sansom, CEO at Woolovers. Internet Retailing: What are the one or two biggest challenges that you see in ensuring that (more…)
There is plenty to get the juices flowing for those coming to IRC 2016 on 12 October who want a practical insight into how to implement mobile and omni-channel services in the extensive workshop programme. Here are the highlights for those looking to plan how to get the most from (more…)
Online sales of non-food products in the UK grew by just 6.2% in August versus a year earlier, the slowest increase since March 2013 as shoppers were distracted by the Olympics, says the latest figures from BRC-KPMG’s Online Retail Sales Monitor.
The people of Northern Ireland wear more high heels than anyone else in the UK, London boys like black brogues, the Scots are partial to a blue pair of Adidas, while the Welsh go for a white Converse – but they are all united by a shared love of shopping for (more…)
High-speed international rail service, Eurostar, wanted to deliver more relevant experiences to individual website visitors with the aim of upping conversions. Travel is a highly competitive business and Eurostar has long known that customer experience is becoming one of the key differentiators among brands.
UK home décor retailers will benefit as the internet brings greater accessibility and inspiration to online shoppers, even as shoppers shun big ticket purchases in the wake of the Brexit vote, new analysis suggests. Social media sites such as Pinterest, the ability to browse a growing range of online pureplays, (more…)
Shoppers used their payment cards to spend £12.6bn online in June, through 156m purchases, according to new payment data. The UK Cards Association (UKCA) card expenditure statistics for June 2016 suggests that online spending accounted for 24% of all spending on payment cards, which totalled £53.1bn. While all spending was (more…)
Did the vote to leave the EU send shoppers running from the high streets, or provide a deterrent to online shopping? According to the latest official figures, the short answer to that question is no. The Office for National Statistics’ (ONS) Retail Sales report for July 2016 suggests spending increased (more…)
UK entrepreneurs who are set to shape the future of retail now have the opportunity to share their products with Camden Market’s 500,000+ weekly visitors thanks to IncuBus Venture’s new partnership with one of London’s most popular tourist attractions.
In a bid to shake up the ‘stagnant’ mattress market by injecting some online nous, Innocent Smoothie founder Richard Reed is joining forces with leading investors and a family of bed makers to launch Simba.
Morrisons has struck a new deal with Ocado that will help the grocer expand its online retail business to cover the whole of the UK at significantly reduced costs over its existing deal.
The number of visits to the top 25 UK online retail sites has dropped by nearly 4% between Q1 and Q2 2016. While eBay.co.uk and Amazon.co.uk continue to lead the top 25 online retailers in the UK, they too saw declines on more than 3% each. Only six retailers – lead (more…)
Best-practice approaches to online merchandising from retailers as diverse as Disney Store, Watch Shop, Currys, Amazon and Shop Direct are analysed in the 2016 IRUK Top500 Merchandising report, published this week. The report features an in-depth look at how these leading retailers, who all stood out in the InternetRetailing research, (more…)
Retailers in search of an ever more flexible shopping have looked to mobile scan and pay technology to create an easier customer journey through the store or supermarket. It’s now common to see customers scanning and paying for products in store, before walking out with them. But criminologists from the University (more…)
Figures out this week from both Domino’s Pizza and Just Eat , the marketplace that enables customers to find and order a takeaway online, have given useful insights into the way that takeaways are changing in a digital age. Meanwhile, the launch of Amazon Dash for AmazonFresh customers will no (more…)
The John Lewis Partnership is working with investment fund TrueStart to find and fund the products, services and technologies which will define how we live in the future. Through the Eureka Initiative, a partnership between TrueStart and the John Lewis Partnership, the owner of John Lewis and Waitrose will give (more…)