PEAK 2017 Next, John Lewis, Waitrose and Mountain Warehouse: post-Christmas updates from IRUK Top500 retailers

e-commerce business

Setting the scene Online spending grew by 11.5% in December, according to the latest MasterCard SpendingPulse, out today. It suggested that retail spending during the Christmas holiday month was up by 2.2% on last year, with sales increasing fast just before December 25. But said Mastercard, drawing on analysis of (more…)

Retailers face cross-channel challenge amidst rising demand of personalised shopping experience

personalised shopping experience

Customers today expect a frictionless shopping experience across all channels, both online and in a bricks and mortar store. For some customers, the reality can be frustrating when preferences and past activities are not seamlessly connected across all channels, finds The Power of Omnichannel report from Criteo conducted in partnership with IMRG (more…)

IRX 2018 PREVIEW InternetRetailing Expo returns in March for its eighth year

omnichannel retail

InternetRetailing Expo 2018 (IRX 2018) will focus on omnichannel when it returns for the eighth year on March 21 and 22 in Birmingham. Speakers will hail from retailers including Amazon  Business, Visa,, Facebook , Instagram, Sainsbury’s , Argos , John Lewis and Google . IRX2018 is designed to support and inform attendees as (more…)