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2020 predictions

PREDICTIONS 2020 How the way retailers sell might change in 2020

Strategy and Innovation
by Chloe Rigby
We’re running a series of pieces exploring predictions for how multichannel and ecommerce retail might change over the coming year. Today we share views...
2020 predictions

PREDICTIONS 2020 Changing approaches to customer data

Industry
by Chloe Rigby
We’re running a series of predictions about how the ecommerce and multichannel retail industry will develop in 2020 and beyond. Today we’re focusing...
2020 predictions Data
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EDITORIAL Mapping the shape of shopping in this year’s peak trading period

Editorial
by Chloe Rigby
In today’s InternetRetailing newsletter we’re reporting on the shape of shopping over this peak trading period. The run up to Christmas started with...
2020 predictions Black Friday customer data ONS Retail Sales Peak 2019 The Book People Whistles
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