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Institute of Customer Service

Coronavirus round-up: Ingka Centres on reopening malls, plus updates from Studio, the ONS, IMRG, Institute of Customer Service, DPD and Shipster

COVID-19
by Chloe Rigby
We’re reporting on the effect of the Covid-19 coronavirus pandemic on the way UK shoppers buy – and on how retailers are responding to...
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Image: Fotolia

EDITORIAL The different paths that Mothercare and Hotel Chocolat are taking towards becoming international brands

Editorial
by Chloe Rigby
In today’s InternetRetailing newsletter we’re reporting as Mothercare and Hotel Chocolat both shift their business models further towards becoming international brands rather than...
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