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Hotel Chocolat

CASE STUDY: Hotel Chocolat

Subscriptions
RetailX
by Katie Searles
Hotel Chocolat Subscription
SubX World 2023

In Pictures: SubX World 2023

Events
by Jasdip Sensi
Here are some of the highlights from the day and discover how primarily-subscription businesses have entered and influenced the digital-direct-to-consumer sector...
Hotel Chocolat Pret a Manger retail Retail news subscriptions SubX World
Amy Harman and Bonnie Jackson

Hobbycraft and Hotel Chocolat marketing bosses confirmed as 2023 SubX World speakers

Events
by Jasdip Sensi
Hobbycraft Hotel Chocolat retail Sub X World Subscription
Hotel Chocolat: ready for an onmi-channel Easter 2022

Hotel Chocolat sees revenues rise 40% as omni-channel selling thrives globally

Industry
by Paul Skeldon
Hotel Chocolat continues to thrive despite the pandemic and the changes in consumer shopping habits, seeing revenues up 40% year on year to £142.9m
Hotel Chocolat Industry
Aldi is bringing online into the store with its Shop&Go app. Image courtesy of Aldi

EDITORIAL How Hotel Chocolat, THG, Matalan and Aldi are serving customers online and in-store

Editorial
by Chloe Rigby
We’re reporting in today’s InternetRetailing newsletter as retailers report on what worked for their online and multichannel customers over the Christmas period
Aldi Amazon BearingPoint Hotel Chocolat Matalan Predictions 2022 THG Visa
Image courtesy of Hotel Chocolat

Subscriptions, loyalty and multichannel give Hotel Chocolat a Christmas boost

Peak
by Chloe Rigby
The retailer says that most of its subscriptions now start when customers buy its hot chocolate and coffee machines
Hotel Chocolat Peak 2021 RXUK Top500
Image courtesy of Hotel Chocolat

EDITORIAL Hotel Chocolat and ScS on online growth and sustainability

Editorial
by Chloe Rigby
Hotel Chocolat and ScS on online growth and sustainability
Asos French Connection Hotel Chocolat RXUK Top500 Salsify ScS

Hotel Chocolat sees digital sales more than offset Covid-19 store disruption in latest financial year

Strategy and Innovation
by Chloe Rigby
The chocolate manufacturer and retailer is expanding production and distribution capacity and has launched a ’gentle farming charter’ to pay a living wage in exchange...
Covid-19 Hotel Chocolat living wage RXUK Top500 sustainable farming
Shopping on mobile outside the home is leading ecommerce (Image: Shutterstock)

EDITORIAL How retailers and logistics businesses are approaching delivery as online shopping expands

Editorial
by Chloe Rigby
Today’s InternetRetailing newsletter is focused on delivery at a time when getting goods to shoppers is becoming increasingly challenging
Boots BRC Deliveroo Hermes UK Hotel Chocolat Logistics UK ParcelLab Post Office

Hotel Chocolat heralds full-year sales growth, as customers engage in-store, online and through subscription

Strategy and Innovation
by Chloe Rigby
Hotel Chocolat has heralded a 21% rise in full-year sales and says that the combination of digital, subscription and in-store sales is helping...
Hotel Chocolat RXUK Top500
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