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Predictions 2022

Aldi is bringing online into the store with its Shop&Go app. Image courtesy of Aldi

EDITORIAL How Hotel Chocolat, THG, Matalan and Aldi are serving customers online and in-store

Editorial
by Chloe Rigby
We’re reporting in today’s InternetRetailing newsletter as retailers report on what worked for their online and multichannel customers over the Christmas period
Aldi Amazon BearingPoint Hotel Chocolat Matalan Predictions 2022 THG Visa
Retailers are investing to serve shoppers as they shift online. Image: Gorlov-KV/Shutterstock

EDITORIAL From robotic shops to warehouse shortages: what happens when retail shifts further online

Editorial
by Chloe Rigby
Almost half of non-food retail sales were online in 2021, according to the latest BRC/KPMG retail sales figures. That’s come as retailers...
Aldi BRC Colliers FatFace Games Workshop JD.com Ochama Predictions 2022 robotic collection shift online Shoe Zone Very Very Group
Image: Shutterstock

EDITORIAL From hybrid lifestyles to the metaverse: how retail is preparing for a change in shopping habits

Editorial
by Chloe Rigby
How shoppers are now buying and what we can expect in the year ahead is the question being asked in today’s InternetRetailing newsletter.
Boots Conjura hybrid lifestyles Made.com Metaverse Next Predictions 2022
Shoppers want more in-store tech when shopping for fashion (Image: Shutterstock)

PREDICTIONS 2022: Technology in retail

Technology
by Scarlette Isaac
We’re looking ahead to 2022, gathering industry predictions in a series that will run into the New Year and today starts with a look...
Predictions 2022 Technology
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