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Aldi is bringing online into the store with its Shop&Go app. Image courtesy of Aldi

EDITORIAL How Hotel Chocolat, THG, Matalan and Aldi are serving customers online and in-store

Editorial
by Chloe Rigby
We’re reporting in today’s InternetRetailing newsletter as retailers report on what worked for their online and multichannel customers over the Christmas period
Aldi Amazon BearingPoint Hotel Chocolat Matalan Predictions 2022 THG Visa
Image: Shutterstock

EDITORIAL How retailers are balancing customer expectations in areas from delivery to sustainability

Editorial
by Chloe Rigby
In today’s InternetRetailing newsletter, we’re reporting on what customers now want of retailers when it comes to sustainability and to online delivery
BearingPoint Dixons Carphone Ikea ParcelHero Tesco Victoria Plum Waitrose Wilko
The new normal in stores is also an opportunity (Image: Shutterstock)

GUEST COMMENT Can retail fulfilment still deliver as warehouse staff keep their distance?

Guest Comment
by Laura Morroll
Laura Morroll and David Noll of BearingPoint consider how retailers can best manage their socially distanced warehouses
BearingPoint Covid-19 social distancing
Image: Shutterstock

GUEST COMMENT Life after lockdown: how retailers can prepare their store go-live strategy

Guest Comment
by Emile Naus
Emile Naus of BearingPoint considers how retailers can fine tune their store strategies to the way their customers are buying now
BearingPoint coronavirus Covid-19 Location Operations and Logistics

PEAK 2019 How shoppers and digital teams are planning for peak

Peak
by Chloe Rigby
How shoppers are set to buy at peak trading 2019, why digital teams need to revisit their peak experience, and why delivery could be a...
BearingPoint Black Friday CWU Cyber Monday Eggplant MiQ peak trading Royal Mail
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