multichannel retail

Watches of Switzerland expands into Europe through single-brand boutiques in key markets

10 Feb 2022

The move is part of the luxury watch retailer’s multichannel growth strategy, and came as it reported strong sales growth in the third, Christmas...

Brands multichannel retail RXUK Top500 Watches of Switzerland

Multichannel services and customer accounts become new targets for online fraud as payments become more secure: study

Payment

15 Oct 2019

by Chloe Rigby

Fraudsters are targeting multichannel services and taking over shoppers’ retail accounts following the industry’s success in preventing payment fraud, according to the seventh annual...

fraud multichannel retail online payment

How – and why – retailers are using experiences to bring shoppers into stores, amid declining footfall

Strategy and Innovation

15 Jul 2019

by Chloe Rigby

There were fresh reminders today of the importance of in-store experiences to attract shoppers into stores, as the June footfall figures showed a drop...