Frontline

Peak 2020

PEAK 2021 What the research says about how shoppers will buy online this Black Friday (or not)

Peak
26 Oct 2021
by Chloe Rigby
We round up the latest research about how shoppers will buy this Christmas. Supply chain delays, fears of lockdown and lack of cash are among...
customer behaviour Ecommerce in-store Online Peak 2020
Picture caption: Royal Mail launched its first drone delivery in December

Royal Mail sees busiest quarter ever as Christmas shopping shifted online during lockdown – and says it’s too soon to draw conclusions about the effect of Brexit on its international business

Delivery
11 Feb 2021
by Chloe Rigby
Brexit Peak 2020 Royal Mail
Image courtesy of Tesco

Tesco adds nearly £1bn to online grocery sales during ‘unprecedented’ autumn and Christmas digital demand

Peak
14 Jan 2021
by Chloe Rigby
Tesco delivered on “unprecedented demand” for online groceries during the Christmas period. Online sales at the UK arm of the supermarket rose by more than...
Peak 2020 RXUK Top500 Tesco
Image: Adobe Stock

Online sales grew by a third as shoppers shielded from Covid-19 in 2020 – but total sales fell by a record 0.3%: BRC

Industry
12 Jan 2021
by Chloe Rigby
UK online sales grew by more than a third in 2020 as shoppers shifted to ecommerce to stay safe during the Covid-19 pandemic – but...
Barclaycard BRC-KPMG Retail Sales Monitor Covid-19 Peak 2020 retail sales
Image courtesy of M&S

Marks & Spencer shows the effect of lockdown on peak trading

Peak
8 Jan 2021
by Chloe Rigby
Marks & Spencer today showed how lockdown affected the shape of its business in the third quarter of its financial year – and how clothing and...
Brexit Lockdown 2.0 Marks & Spencer Peak 2020 RXUK Top500

PEAK 2020 Non-essential retail dealt ‘crippling blow’ by fresh Covid-19 closures, the effect on footfall and logistics as ports close; plus we look ahead to Boxing Day

Peak
22 Dec 2020
by Chloe Rigby
InternetRetailing rounds up the latest news, insights and trends on how retailers and customers are responding to a very different peak trading season this year
Covid-19 Peak 2020
Shoppers headed in store to ensure they got their gifts before Christmas. Image: Adobe Stock

EDITORIAL How – and why – peak online spending has grown in 2020

Editorial
18 Dec 2020
by Chloe Rigby
Brexit Cushman & Wakefield John Lewis Mollie Peak 2020 Watches of Switzerland

UPDATED PEAK 2020 Mapping the course of lockdown Black Friday

Peak
28 Nov 2020
by Chloe Rigby
InternetRetailing reports as Black Friday gets into full swing. Expectations are that shoppers will spend more online than in previous years during this lockdown event...
Amazon Argos Dunelm John Lewis Marks & Spencer Next Peak 2020
Image: Fotolia

EDITORIAL How Top500 retailers are serving customers this lockdown Black Friday; plus Arcadia Group works to avoid administration

Editorial
27 Nov 2020
by Chloe Rigby
Black Friday Covid-19 John Lewis Marks & Spencer Mulberry O2 Peak 2020 Sainsbury's

PEAK 2020 John Lewis launches its Christmas ad; Tesco shoppers queue for Christmas delivery slots; plus the latest research on changing shopper behaviour

Peak
13 Nov 2020
by Chloe Rigby
The John Lewis ad is out - so peak Christmas shopping must be underway, albeit under lockdown conditions until December 2. Today we start our customary...
John Lewis Lockdown 2.0 Peak 2020
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