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User experience

UK consumers embrace payment security, but not at the expense of shopping experience

Payment
by Paul Skeldon
36% of consumers have failed to complete online transaction due to SCA – and 73% stop shopping with a retailer if experience is poor
Payment SCA security Strong customer authentication User experience UX

Online retailers urged to improve website accessibility for all abilities in light of Purple Tuesday

Customer
by Paul Skeldon
As 12 November 2019 marks Purple Tuesday, a day dedicated to the awareness of the purple pound – the spending power of disabled people – web design...
Customer Growth 2000 Operations and Logistics Purple Tuesday Technology User experience
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