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Bombay Duck picks Portaltech for new ecommerce platform

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Gift and home accessories brand Bombay Duck is moving its website to the hybris://QuickLive platform, developed by Portaltech.

“Since we launched the company in 1993 we have built a very stable B2C and B2B business, creating a loyal customer base which shares our passion for design with an original and exuberant style,” says Laura Bates, managing director of Bombay Duck. “Our aspiration now is to take the business to the next level in terms of growth and maturity and to do this we have spent a number of years investing in new back office systems to support our future plans.”

As part of this process, Bombay Duck assessed the suitability of its existing ecommerce platform to underpin its current and future plans. Recognising the need for a more stable, flexible and scalable solution that could adapt to the company’s changing requirements, the team assessed ten leading ecommerce platforms. Bombay Duck measured each system on its ability to deliver future proof technology, cost benefits, user functionality and experience, administrative functionality, look and feel, cultural fit with the implementing partners, interfacing, project management and ongoing support.

“We were specifically looking for a partner who had a proven track record in being able to deliver a solution to support both our B2B and our B2C ecommerce businesses,” says Bates. “Not only was Portaltech able to demonstrate this through its work with customers such as Long Tall Sally and Premier Farnell, but it consistently scored the highest points across all the areas of our test criteria.”

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