IRX 2018 RESEARCH UK shoppers demand VR and AI tech alongside a more integrated omnichannel shopping experience

international markets

While the UK won’t be moving to a purely virtual, exclusively online retail world anytime soon, there is a clear demand for increased integration across online and in-store – both in terms of the shopping experience and the customer data collected (or not) at each point. So finds InternetRetailing EXPO’s (more…)

IRX 2018 INTERVIEW with Ricardo Davila on creating a digitally driven B2B company

international markets

Ricardo Davila, B2B expert and digital-international executive is speaking at InternetRetailing Expo (IRX 2018). Ahead of the event, he spoke to InternetRetailing on challenges and benefits retailers’ can face during in transforming a B2B company into a digital-first business. IR: At IRX 2018 you will be evaluating how B2B companies can change their (more…)

Chinese New Year attracts 38% year-on-year growth in orders, offering UK retailers a new boom

Chinese New Year

Valentine’s Day is now gone and long-forgotten, but the arrival of Chinese New Year will mark the continuation of peak season-attracting the impact of Chinese shoppers and new sale opportunities around travel, food and wellbeing across the UK ecommerce market. The past year has seen a 38% year-on-year increase in orders (more…)

How retailers transformed their customer-centric strategies due to the lessons they’ve learned

customer centric

As we enter the spring retail season, retailers are continuing to re-engineer their customer-centric strategies based on the lessons they learned last year. According to the new Retail Index: 2017 Year-in-Review and 2018 Outlook report conducted by DynamicAction, European retailers held steady on promotions and lessened their reliance on margin-eating markdowns in 2017, with (more…)

Shoppers challenge the increase of prices in brick-and-mortar stores as they alter their purchasing habits

purchasing habits

The UK may not – yet – be in recession, but shoppers are certainly starting to feel the pinch, with a considerable proportion of them having to adjust their purchasing norms. According to the annual ‘Shopper Stock Take’ report from Shoppercentric, more than a quarter (26%) of UK shoppers report having noticed prices (more…)