For a market that currently sees just 3.2% of spending happen online, according to ONS figures out this week, the UK grocery market is deeply innovative in its approach to the internet. The reasons lie both in the fierce competition that underlines this sector, and in the regular forecasts for a doubling of online shopping in the short term.
In today’s Internet Retailing newsletter, we bring you insights into how Asda and Sainsbury’s are developing their multichannel services – and their reasons why. Find out more on all these subjects by reading the newsletter stories below.
Today we also report on the news that the OFT wants to hear from online retailers about how they monitor shoppers’ behaviour – and how they personalise prices. We cover the expansion of the ByBox network, and our guest comment today comes from Michael Bainbridge of Peer1 Hosting, who has some tips for how online retailers can deal with spikes in traffic over the Christmas season.
STOP PRESS Internet Retailing Expo 2013 – call for papers
We’re now looking ahead to Internet Retailing Expo 2013, scheduled for March 20 and 21 at the NEC in Birmingham. Some 5,000 people visited last time, and there was standing room only in many of our conference streams. If you’d like to present at IRX 2013, then click here to find out more about our call for papers. Note that’s there’s no charge to present, and decisions are taken entirely on editorial merit.
If you missed our recent series of webinars, you can catch up on them via our webinar page. And if you missed Internet Retaiing 2012, our annual conference, you can now catch up with all the presentations here.
How Asda is focusing its multichannel strategies on the links between stores and online
Customers who shop through three Sainsbury’s channels spend more than twice as much
UK shoppers spent 11% more online in October
GUEST COMMENT Five web hosting tips to maximise ecommerce profits this Christmas
OFT asks online retailers to contribute to its probe into personalised prices
ByBox expands its network to eight new shopping centres