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Blurring the lines between brand and retail

Blurring the lines between brand and retail

04 Jun 2019by Emma Herrod
InternetRetailing’s RetailX research division delves behind the headlines and financial reports to investigate how brands are really performing online across Europe.
Brand EngagementBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEUEuropeFashion accessoriesFocusJewelleryMerchandisingMobileOnlinePerformance DimensionProductRegionResearchRetailerRXBXSellingSports and outdoor equipment
IRUK: Brand Engagement

IRUK: Brand Engagement

20 Mar 2019by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on Brand Engagement. Emma Herrod shares some of the findings.
Brand EngagementBrandsCustomerEventsGroceryInterviewsIRUK Top500OnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingTechnologyUKViews
IRUK Top 500: The 2019 report

IRUK Top 500: The 2019 report

01 Feb 2019by Emma Herrod
The IRUK Top500 2019 report, produced in partnership with Klarna, is published alongside this issue of InternetRetailing magazine. Emma Herrod shares some of the findings.
Brand EngagementBrandsCustomerDeliveryInternationalIRUK Top500LocationMerchandisingMobileOnlinePerformance DimensionPhysical StoreProductResearchRetailerThe CustomerUKViews
IRUK: Mobile & Cross Channel and Operations & Logistics

IRUK: Mobile & Cross Channel and Operations & Logistics

30 Nov 2018by Emma Herrod
The latest IRUK Top500 Performance Dimension Reports focus on Mobile & Cross Channel and Operations & Logistics. Emma Herrod shares some of the findings.
BrandsCustomerFocusInterviewsIRUK Top500MobileOnlineOtherPeoplePerformance DimensionResearchTechnologyUK
IRUK: The Customer

IRUK: The Customer

30 Nov 2018by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on The Customer. Emma Herrod shares some of the findings.
CustomerDataEcommerceInternationalIRUK Top500OnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingTechnologyThe CustomerUK
IRUK: Strategy & Innovation

IRUK: Strategy & Innovation

26 Sep 2018by Emma Herrod
The latest IRUK Top500 Performance Dimension Report focuses on the areas of strategy and innovation. Emma Herrod shares some of the findings.
CustomerDataDeliveryInterviewsIRUK Top500MobileOnlineOtherPeoplePerformance DimensionProductResearchRetailerSellingStrategy and InnovationTechnologyViews

Strategy and Innovation

26 Sep 2017by Emma Herrod
The focus of the latest IRUK Top500 Dimension Report, as sponsored by Barclaycard, is Strategy & Innovation. The InternetRetailing research team set out to understand what retail good practice looks like in 2017 and in this report they have mapped the approaches that leading UK retailers are taking as they work to deliver the highest service levels to their customers. It’s in this Dimension, more than any other, that InternetRetailing researchers, with support

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