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Close-up Of A Businessperson's Hand Removing Loyalty Card From Purse Image: Fotolia

How retailers are investing in customer loyalty – and using AI to improve the shopper experience: study

Customer
by Chloe Rigby
AI customer experience Technology
A woman takes delivery of her online order as UK shoppers buy in heatwave

Quarterly online volumes up 6% as UK shoppers flock to buy in heatwave, study suggests

Delivery
by Chloe Rigby
heatwave online delivery volumes Q2 2025
Screenshot of Seraphine website, which is closed following its administration

Seraphine goes into administration in the face of ‘rising costs and brittle consumer confidence’

Brands
by Chloe Rigby
administration

TikTokification: what retail media can learn from the new rules of content and commerce

Retail Media
by Colin Lewis
offsite Retail Media Retail Media Networks TikTok
The Prime Day retail event is now growing beyond Amazon. Image courtesy of Amazon

‘Biggest Prime Day event yet’ now underway at Amazon

News
by Chloe Rigby
Amazon Customer Prime Day
An Amazon delivery driver is delivering an Amazon Prime parcel

Company profile: Amazon US

Strategy and Innovation
by Chloe Rigby
Technology
Shopper with a Tesco trolley full of Who Gives A Crap products

Toilet paper subscriptions business Who Gives A Crap sells in-store via UK’s largest grocer

Subscriptions
by Chloe Rigby
in-store Online subscriptions Tesco Who Gives a Crap

OPINION AdTech, algorithms and AI – how marketers need to understand the plumbing of the internet

Retail Media
by Colin Lewis
AdTech Commentary Retail Media Retail Media Networks

June sales flat as heatwave hits the high street

Data
by Katie Searles
BDO High Street Sales Tracker Ecommerce June 2025

COMPANY PROFILE eBay

Marketplaces
by Katie Searles
eBay Marketplaces US500
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