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RetailCraft 15 – “Loyalty and desirability” – Tula Skincare, Showfields and Eton Shirts

This bumper edition of the podcast is our ’Christmas present’, bringing interviews from New York retailers from three different sectors, but each innovative.

First of all we hear from Savannah Sachs. Avid followers of IR will remember that Savannah featured on the cover of our Magazine in March 2018 when she was with Birchbox, one of the early beauty-sector disruptors. Now we catch up with her as CEO of Tula – a skincare company that’s bringing to life “clean” cosmetics, linked to the skin biome, and focused on efficacy. Savannah brings clarity to these trends and it’s a fascinating insight to a business, with Savannah’s lucid and engaging explanation.

Then we head to meet Amir Zwickel, co-founder and Chief Property Officer of Showfields. This is a genuinely interesting and distinctive evolution of trends in pop-ups, department stores, experience places and location. We join Amir in the bustling “Lounge” on the top floor of their Soho store and get a fast-paced take on this evolved and distinctive business.

Finally we visit Marianna Satanas, Global Digital Sales Director at Eton Shirts. We’ve wanted to chat with Marianna for a while to learn about her experiences at Mr Porter, DKNY and others, but in her current role we have a combination of direct-to-consumer and digital wholesale, in a century-old brand that operates globally.Candid, fun and energetic as always, Marianna gives us an excellent view of the brand’s direction and journey.

Thanks as always to our guests. Let us know suggestions for 2020 (including volunteering yourself!). We will be back in January at NRF’s Big Show in NYC (where we are an official podcast partner of the event) and then in London again with the interviews from the Big Apple.

Merry Christmas, and best wishes for 2020 from the whole team at InternetRetailing.

Run time: 62 minutes.

Click here to listen on PodBean


Savannah Sachs:

Amir Zwickel:

Marianna Satanas:

Ian Jindal and

Savannah’s cover interview in InternetRetailing Magazine:–march-2018

Recorded on location in New York, USA and at Spiritland Studios, London. Episode photo credit: Ian Jindal. 

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