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Research Articles

Rapid delivery services are expected to help grow online sales over the coming years. Image: Shutterstock

Rapid delivery and ecommerce investment to help boost online grocery sales by more than a fifth by 2027: IGD

Industry
by Chloe Rigby
Rapid delivery and other ecommerce investments will help online grocery sales growth to outpace the wider sector over the next five years, a new IDG...
Analyst Brands Delivery Ecommerce Focus Grocery Online Other UK
Lorries queue to pass border controls at Dover. Image: Shutterstock

Supply chain issues set to last throughout 2022, warns Logistics UK; trade could also be hit by fresh Brexit issues

Operations and Logistics
by Chloe Rigby
Pressure on supply chains is set to last throughout 2022, according to Logistics UK in a report that comes at the same time as fresh...
Annual Covid-19 EU Europe Health Industry International Other People Research UK United Kingdom

Customer insight – the key to an efficient supply chain by Direct Link

Frontline
by Direct Link
Customer Data Delivery Ecommerce Interviews Manager Marketing Other Products The Customer
Image courtesy of Missguided

Administrators take charge at Missguided, hit by rising costs and falling consumer confidence

Industry
by Chloe Rigby
The fashion retailer has failed in the face of mounting costs and softening consumer confidence
Clothing Online Other Research Retailer UK
Image: Fotolia

Supply chain pressures that have had an impact on Top500 retailers’ delivery promises

Operations and Logistics
by Chloe Rigby
Annual Books Brands Covid-19 Customer Data Delivery Ecommerce EU Europe Online Other Peak Research Retailer Selling Theme UK
International growth: be aware of the financial rules (Image: AdobeStock)

Ten steps to scaling your marketplace presence

Marketplaces
by Scarlette Isaac
Drawing on bespoke research of the sector, anecdotal advice from industry experts and case study evidence from a range of retailers and marketplaces, we came...
Brands Customer Data Delivery Ecommerce Europe Growth 2000 Industry Manager Marketing Marketplaces Online Other Product Products Research Selling
Image: Fotolia

GUEST COMMENT ‘Help me help you’: what to consider before hitting the send button

Guest Comment
by Mike Fantis
Brands Customer Data Ecommerce Guest Comment Location Marketing Online Other People Product Selling The Customer Workshop
Image: Fotolia

GUEST COMMENT The digital foundations for the future of retail

Guest Comment
by Gerard Lavin
Brands Covid-19 Customer Data Ecommerce Guest Comment Industry Location Online Other People Physical Store Press Products Research Resilience Selling Technology The Customer UK
Image: Adobe Stock

What matters to customers – from sustainability to brand experiences: research

Customer
by Chloe Rigby
Most shoppers don’t want to buy in the metaverse, do care about sustainability, but don’t care for greenwashing. Those are some of the...
Brands Customer Data Delivery Mobile Online Other Press Product Products Research UK
Image courtesy of Hotter

Hotter says omnichannel and in-house manufacturing contributed to first quarter double-digit sales increase

Brands
by Chloe Rigby
Brands Clothing Customer Other Products Research Selling UK
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