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Research Articles

Brand Engagement: Curation and image

Brand Engagement: Curation and image

08 Nov 2019by Jonathan Wright
Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.
BooksBrand EngagementBrandsClothingConsumer electronicsEcommerceEuropeFashion accessoriesFocusGroceryHealthJewelleryMarketplacesOtherProductReady-made foodRegionResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftUK
Strategic Overview: Cross-border, cross-channel

Strategic Overview: Cross-border, cross-channel

06 Nov 2019by Chloe Rigby
Leading retailers are enabling shoppers to buy the items they want, wherever and whenever they want, writes Chloe Rigby.
BrandsClothingConsumer electronicsCosmeticsCustomerEUEuropeFashion accessoriesFocusJewelleryOnlinePaymentReady-made foodRetailerSellingSoftwareStationeryStationery and craftThemeUK

Partner Perspective: Email marketing is more important than ever

06 Nov 2019by Greg Zakowicz
Using email to connect the online-offline shopping experience
BrandsCustomerDataFocusMarketingOnlineOtherProductThe CustomerUK

Introduction

06 Nov 2019by Ian Jindal
AnnualBrandsEventsFocusOtherPaymentResearchSellingUK

Delivery: Make fulfilment work

31 Oct 2019by Martin Shaw
RetailX researchers analyse the delivery, collection and returns promises that Growth 2000 retailers make
BooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesFocusGrowth 2000HealthHome appliancesHomewareJewelleryOnlineProductRetailerSellingStationeryStationery and craftThe CustomerUK

Search & Checkout: From search to checkout

31 Oct 2019by Martin Shaw
RetailX research explores how easily shoppers can move from finding a product to making a purchase
ClothingCosmeticsCustomerDataFashion accessoriesFocusGroceryGrowth 2000HealthJewelleryMobileOnlineOpinionOtherPaymentPeopleProductReady-made foodResearchSellingThe Customer

Conclusion - RetailX Brand Index Report 2019

28 May 2019by Jonathan Wright
BrandsCustomerFocusInternationalSellingThe CustomerTheme
Case Study: New Look: Back from the brink

Case Study: New Look: Back from the brink

28 May 2019by Jonathan Wright
New Look’s turnaround plans focus on building brand equity and enhanced product range rather than extending its physical presence
BrandsDeliveryFocusInternationalOnlineOtherProductUK
Strategy & Innovation: Fine-tuned retail strategies

Strategy & Innovation: Fine-tuned retail strategies

28 May 2019by Jonathan Wright
Research suggests that brands are testing new approaches, but moving on quickly if they don’t see sufficient performance gains.
BrandsConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesFocusJewelleryMobilePerformance DimensionProductRegionResearchRetailerRXBXSellingSports and outdoor equipmentStrategy and InnovationThe Customer
Strategic Overview: Changing with the times

Strategic Overview: Changing with the times

28 May 2019by Penelope Ody
Brands are adapting to society’s changes as impatient shoppers, social media influencers and generational attitudes transform the way we shop, reports Penelope Ody
BrandsClothingCosmeticsCustomerDeliveryEuropeFocusJewelleryMarketplacesMerchandisingOnlineOtherPRProductResearchRetailerSellingSupplierThe CustomerUK

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