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EDITORIAL Mobile and cross-border defined 2020 and will carry 2021
21 Jan 2021
by Paul Skeldon
EDITORIAL The online and multichannel strategies that retailers from Seasalt and Superdry to AO.com and Hotel Chocolat are deploying
19 Jan 2021
by Chloe Rigby
GUEST COMMENT The Retention Economy–and how retailers can win in it
19 Jan 2021
by Katie Kelly
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Pets at Home shows how fast its omnichannel sales grew in the run up to Christmas
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2020 sees mcommerce in UK grow by 30%, with social commerce set to drive growth in 2021
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Research Articles
Research Articles
Brand Engagement: Curation and image
08 Nov 2019
by Jonathan Wright
Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.
Books
Brand Engagement
Brands
Clothing
Consumer electronics
Ecommerce
Europe
Fashion accessories
Focus
Grocery
Health
Jewellery
Marketplaces
Other
Product
Ready-made food
Region
Research
Retailer
Selling
Software
Sports and outdoor equipment
Stationery
Stationery and craft
UK
Strategic Overview: Cross-border, cross-channel
06 Nov 2019
by Chloe Rigby
Leading retailers are enabling shoppers to buy the items they want, wherever and whenever they want, writes Chloe Rigby.
Brands
Clothing
Consumer electronics
Cosmetics
Customer
EU
Europe
Fashion accessories
Focus
Jewellery
Online
Payment
Ready-made food
Retailer
Selling
Software
Stationery
Stationery and craft
Theme
UK
Partner Perspective: Email marketing is more important than ever
06 Nov 2019
by Greg Zakowicz
Using email to connect the online-offline shopping experience
Brands
Customer
Data
Focus
Marketing
Online
Other
Product
The Customer
UK
Introduction
06 Nov 2019
by Ian Jindal
Annual
Brands
Events
Focus
Other
Payment
Research
Selling
UK
Delivery: Make fulfilment work
31 Oct 2019
by Martin Shaw
RetailX researchers analyse the delivery, collection and returns promises that Growth 2000 retailers make
Books
Clothing
Consumer electronics
Cosmetics
Customer
Delivery
Fashion accessories
Focus
Growth 2000
Health
Home appliances
Homeware
Jewellery
Online
Product
Retailer
Selling
Stationery
Stationery and craft
The Customer
UK
Search & Checkout: From search to checkout
31 Oct 2019
by Martin Shaw
RetailX research explores how easily shoppers can move from finding a product to making a purchase
Clothing
Cosmetics
Customer
Data
Fashion accessories
Focus
Grocery
Growth 2000
Health
Jewellery
Mobile
Online
Opinion
Other
Payment
People
Product
Ready-made food
Research
Selling
The Customer
Conclusion - RetailX Brand Index Report 2019
28 May 2019
by Jonathan Wright
Brands
Customer
Focus
International
Selling
The Customer
Theme
Case Study: New Look: Back from the brink
28 May 2019
by Jonathan Wright
New Look’s turnaround plans focus on building brand equity and enhanced product range rather than extending its physical presence
Brands
Delivery
Focus
International
Online
Other
Product
UK
Strategy & Innovation: Fine-tuned retail strategies
28 May 2019
by Jonathan Wright
Research suggests that brands are testing new approaches, but moving on quickly if they don’t see sufficient performance gains.
Brands
Consumer electronics
Cosmetics
Customer
Delivery
Fashion accessories
Focus
Jewellery
Mobile
Performance Dimension
Product
Region
Research
Retailer
RXBX
Selling
Sports and outdoor equipment
Strategy and Innovation
The Customer
Strategic Overview: Changing with the times
28 May 2019
by Penelope Ody
Brands are adapting to society’s changes as impatient shoppers, social media influencers and generational attitudes transform the way we shop, reports Penelope Ody
Brands
Clothing
Cosmetics
Customer
Delivery
Europe
Focus
Jewellery
Marketplaces
Merchandising
Online
Other
PR
Product
Research
Retailer
Selling
Supplier
The Customer
UK
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