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Research Articles

Merchandising: Navigating commerce

Merchandising: Navigating commerce

08 Nov 2019by Jonathan Wright
Retailers that help shoppers find the product they’re looking for score well in the Merchandising Dimension.
Automotive goodsBooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesGardenGroceryHealthHomewareIndustryJewelleryMerchandisingOnlineOtherProductReady-made foodResearchRetailerSellingSoftwareStationeryStationery and craftUK

Delivery: Make fulfilment work

31 Oct 2019by Martin Shaw
RetailX researchers analyse the delivery, collection and returns promises that Growth 2000 retailers make
BooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesFocusGrowth 2000HealthHome appliancesHomewareJewelleryOnlineProductRetailerSellingStationeryStationery and craftThe CustomerUK

Mobile: Serving ‘on-the-go’ shoppers

31 Oct 2019by Martin Shaw
How are Growth 2000 retailers adapting to shoppers’ willingness to buy online via their smartphones? We take a look at RetailX research
BooksBrandsClothingConsumer electronicsCosmeticsFashion accessoriesGardenGrowth 2000HomewareIndustryIRUK Top500JewelleryMobileOnlineResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craft
Mobile & Cross-channel: Mobile challenges

Mobile & Cross-channel: Mobile challenges

28 May 2019by Jonathan Wright
A lack of real-world stores limits the cross-channel options for some leading brands, while mobile continues to grow in importance.
BrandsCosmeticsCustomerDeliveryHomewareJewelleryMobileOnlinePeoplePhysical StoreProductResearchSports and outdoor equipmentUK
Merchandising: Creating the right image

Merchandising: Creating the right image

28 May 2019by Jonathan Wright
The websites of leading brands encourage shoppers to linger with extensive search and imagery options
BrandsClothingConsumer electronicsCosmeticsCustomerDataHomewareJewelleryMarketingMerchandisingMobileOnlineProductRegionSellingSports and outdoor equipment
Analysing The Numbers: A multichannel world

Analysing The Numbers: A multichannel world

08 Apr 2019by Jonathan Wright
If we are not there already, we are certainly moving to a mobile-first world. How are European retailers responding to this new reality? Jonathan Wright considers what the numbers might tell us.
BrandsClothingCosmeticsEcommerceFashion accessoriesGardenHomewareIREU Top500LocationMarketplacesMobileOnlineOtherProductReady-made foodResearchSellingStationeryTechnologyUK
Case Study: Fnac Darty: plotting the in-store fightback

Case Study: Fnac Darty: plotting the in-store fightback

04 Apr 2019by Jonathan Wright
The French electronics and appliances retailer Fnac Darty, engaged in a battle to fend off ecommerce giants such as Amazon, is continuing to open new stores, with an eye on an enhanced in-store customer experience as well as an improved omnichannel strategy.
BrandsCustomerEcommerceHomewareMerchandisingOnlineProductRetailer
Analysing the numbers

Analysing the numbers

05 Feb 2019by Jonathan Wright
As retail changes, customers expect to be able to get hold of their purchases without fuss and in ways that fit in with busy lives. Jonathan Wright considers what RetailX research says about how IREU Top500 retailers are doing here.
Automotive goodsClothingCustomerDeliveryEcommerceEuropeGardenGroceryHomewareIREU Top500OtherResearchRetailerSellingSports and outdoor equipmentThe CustomerUK
Analysing the numbers

Analysing the numbers

05 Feb 2019by Jonathan Wright
Those retailers that offer sophisticated services today are best placed to offer the kinds of innovative services that will be mainstream in the future. Jonathan Wright considers what the numbers tell us about how IREU Top500 retailers are doing here.
BrandsClothingCustomerDeliveryEcommerceEuropeGardenHomewareIndustryIREU Top500MarketplacesOnlineOtherRegionResearchRetailerSellingThe CustomerUK

Mobile & Cross-channel

20 Dec 2018by Jonathan Wright
Our research suggests that AU250 retailers are making slow but steady progress in their Mobile & Cross-channel offerings
AUBooksClothingConsumer electronicsCosmeticsEuropeFashion accessoriesHomewareInternationalIRUK Top500MarketplacesMobileOnlineOtherResearchSoftwareSports and outdoor equipmentStationeryStationery and craftUK

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