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RetailCraft Podcasts

Interviews with the people behind multichannel performance. The RetailCraft podcast series looks at the who and how behind the performance of our Global Elite 1000 companies, and those who influence and inspire them.
Ian Jindal shares the studio with retail leaders, RetailX’s analysts and Georgia Scott of Adobe.
Listen via the online player embedded in each episode, or better still make sure you’re the first to get each episode. We’re on Apple Podcasts, Spotify, Google or just search “RetailCraft” wherever you get your audio.

The RetailCraft Podcast is published in partnership with Adobe.
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RetailCraft 53: “Rethink, reimagine, renew” – in conversation with Gertin Schraa, Head of Sustainable Sales, Dyson

11 Nov 2024
Ian Jindal speaks with Gertin Schraa Head of Sustainable Sales at Dyson, about the company’s heritage, innovative approach to sustainability, and the challenges and opportunities in the refurbishment market. Gertin shares insights into consumer behaviour, the importance of quality standards...
Featuring Retailer:
DAME
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RetailCraft 52: “Can we change an industry?” – in conversation with Alec Mills, co-founder of DAME

16 Oct 2024
In this episode, Ian Jindal speaks with Alec Mills, co-founder of Dame, about the journey of creating sustainable and toxin-free period products. They discuss the challenges faced in the industry, the importance of changing the conversation around menstruation, whether men...
Featuring Retailer:
DAME
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RetailCraft 51: “Get more out of life” – in conversation with Paul Hornby, Digital Customer Experience Director at the Very Group

30 Jul 2024
Paul Hornby, Digital Customer Experience Director at The Very Group (owner of very.co.uk and other brands) joins Ian Jindal and Georgia Scott to discuss his role, career and the positioning of Very within the market. We explore the history of...
Featuring Retailer:
Flaconi
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RetailCraft 50 – “Bring Joy” – in conversation with Mark McKenzie, Technical Director at GuitarGuitar

13 Jun 2024
Welcome to a special episode featuring Mark from Guitar Guitar, who joins us to celebrate the company’s 20th anniversary. Hosted by Ian Jindal, Editor-in-Chief of Internet Retailing, and Georgia from Adobe, this episode dives deep into the evolution of Guitar...
Featuring Retailer:
Flaconi
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RetailCraft 49 – “Predicting the unpredictable” – in conversation with Radharaman Jha, VP Supply Chain at Flaconi

29 Apr 2024
Welcome to an illuminating discussion with Rad, VP of Supply Chain at Flaconi, Germany’s leading online beauty marketplace. In this episode, we delve into the fascinating supply chain management domain within the beauty sector.  Since its inception in 2011, Flaconi...
Featuring Retailer:
Flaconi
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RetailCraft 48 – ”Activating a City” – in conversation with Juliet Scott-Croxford, President North America for Brompton Bicycle

23 Apr 2024
At the end of NRF 2024 in New York I was able to chat with Juliet Scott-Croxford of Brompton Bicycle. Juliet is President, North America, and leads the growth of this quintessentially British brand in the market. Brompton is an...
Featuring Retailer:
Brompton
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