The RXUK range of research presents an independent and unbiased review of the performance of the continents' best ecommerce and multichannel retailers. Seven reports are published every year with a comprehensive ranking and analysis against six key performance dimensions, providing an accurate benchmarking tool to help you stay ahead of competition.
Hotel Chocolat’s growing band of customers turned online to buy and subscribe to its products in a ‘second peak’ season based around Easter and Mother’s Day this year. Its revenues grew by 60% in the eight weeks to April 25 – even though its stores were closed for five of them during lockdown 3.0
Next’s sales beat its expectations by £75m in the opening months of its financial year, as online growth almost made up for store closures. It now expects full-year pre-tax profits to be £20m higher than previous expectations. The retailer says its online growth does not represent its store sales transferring online – but a growth in customers buying third-party brands from its website