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The RXUK range of research presents an independent and unbiased review of the performance of the continents' best ecommerce and multichannel retailers. Seven reports are published every year with a comprehensive ranking and analysis against six key performance dimensions, providing an accurate benchmarking tool to help you stay ahead of competition.

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Gap shifts to digital-first strategy, as 45% of annual sales take place online

Gap shifts to digital-first strategy, as 45% of annual sales take place online

05 Mar 2021by Chloe Rigby
Gap Inc has shifted further towards becoming a digital-first business, after a year in which its online sales grew by 54%. Total net sales fell as the group was hit by store closures during Covid-19 lockdowns – and at the bottom line it reported a pre-tax loss of $1.1bn (£0.70bn), 300% down from a profit of $528m (£382.9m) a year earlier
Frasers Group warns ‘disappointing’ budget news may mean it closes shops

Frasers Group warns ‘disappointing’ budget news may mean it closes shops

05 Mar 2021by Chloe Rigby
Frasers Group says it may need to close shops after disappointing levels of business rates relief were announced in the budget
eBay launches 'certified refurbished' hub selling discounted goods from trusted brands

eBay launches 'certified refurbished' hub selling discounted goods from trusted brands

04 Mar 2021by Chloe Rigby
Shoppers on eBay can now buy refurbished products from trusted brands at a discount on a new dedicated hub launched as the marketplace responds to increasing demand from shoppers
Wickes and Toolstation see the benefit as DIY and trade demand shift online

Wickes and Toolstation see the benefit as DIY and trade demand shift online

02 Mar 2021by Chloe Rigby
Wickes and Toolstation both benefited from the strong online appetite for tools and equipment as traders tackled essential work and homeowners improved their houses during a year disrupted by Covid-19 lockdowns
John Lewis tests different ways of selling in branches of Waitrose as it works to get closer to its customers from fewer stores

John Lewis tests different ways of selling in branches of Waitrose as it works to get closer to its customers from fewer stores

01 Mar 2021by Chloe Rigby
John Lewis is testing a range of different ways of selling its goods in branches of Waitrose – as part of its strategy to get closer to its shoppers. The department store aims to sell through 280 branches of its sister supermarket, while also reaching customers through digital, virtual and delivery channels.
Halfords says full-year profits will be almost double the same time last year after stronger than expected winter sales

Halfords says full-year profits will be almost double the same time last year after stronger than expected winter sales

01 Mar 2021by Chloe Rigby
Halfords says it expects full-year profits to come in at almost double the previous year, despite the impact of Covid-19 and related lockdowns, following stronger than expected January and February sales

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