Footwear vendor Clarks is set to revolutionise how shoppers find its branches and search for stock in a deal with Udozi, the app that helps people search for stores and items near them on the high street.
The partnership means that consumers will be able to locate their nearest Clarks store, search for specific items and check stock levels through the Udozi mobile app or website. Once they have located what they want, they will be able to collect it in-store on the same day. Udozi also provides information on stock availability, shop contact details, locations and opening times, and allows them to browse items before heading into store.
For example, typing in ‘black sandals’ will now bring up relevant shoes from Clarks stores as well as other retailers in the local area, allowing customers to check if they’re in stock through their mobile phone, tablet device or PC. The partnership gives Clarks the opportunity to engage with customers who may have not previously shopped with them by helping consumers find items they need in their local area that they may not have known were there.
Nick Darby, UK Programme and Change Management, Clarks explains: “We place people at the heart of everything we do and people are increasingly using their favourite mobile services to interact with us. This partnership means that people can now use their phones and tablets to search for our stock on-the-go via their popular Udozi app or website, making finding us and the shopping experience even easier, more convenient and more enjoyable.”
Alan Gabbay, Founder of Udozi, adds: “It’s been a great year for Udozi, and we’re really pleased to welcome such an iconic British retailer like Clarks on to our platform. Over the past few months we’ve witnessed a desperate struggle for survival from some of Britain’s most well-known stores, so it has never been more important for retailers, no matter how big or small, to build a solid mobile presence alongside their website and traditional high-street offering so they can engage with customers across all platforms.”