Conversational Marketing: How eCommerce, Digital and Customer experience are working together to serve the consumer

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Questions: 13
Time: 3-5 minutes
Prize: Sonos One speaker with Amazon Alexa built in

Take part here

We define conversational marketing as a personalised experience offered to consumers to provide real human interaction and engage potential shoppers online whilst leaving simple queries to be answered by bots.

In this survey we are looking at opportunities to blend service and selling across digital, store and customer contact.

We appreciate you providing your feedback on the matter in this short survey: there are 13 questions which should only take 3-5 minutes to complete in all. Upon completion, as a thank you for your participation, you’ll be entered into the draw to win a Sonos One speaker with Amazon Alexa built in. (Only valid entrants who complete all fields and questions will be entered into the draw).

Take part here

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Themes
9 Apr 2018

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