European cross-border online sales will top €40bn by 2018, rising from €29bn this year: Forrester


It’s time to prepare for a future of selling online across borders, a new report suggests. European cross-border online sales will pass the €40bn (£28.5bn) mark by 2018, growing from €29bn (£20.8bn) this year, according to Forrester report Western European Online Cross-Border Retail Sales Forecast, 2013 to 2018. That represents (more…)

Retailers and town centre management must give omnichannel shoppers reasons to go to the high street: BRC


Omnichannel services are helping retail parks attract shoppers who click and collect their online purchases. But retailers, town centre managers and local authorities must work together to give those shoppers a reason to come to the high street, says British Retail Consortium director-general Helen Dickinson. “The pace of change in (more…)