Dunelm is planning further ecommerce investment after reporting multichannel sales up by more than 50%. The homewares retailer says multichannel now accounts for 6% of sales and will continue to be a strategic focus as it aims to trade 200 stores alongside its “biggest shop window”, the online store Dunelm.com. (more…)
House of Fraser claimed second mover advantage when it first launched its website, back in 2006. But it has moved ahead of the pack to put mobile first in its site design. InternetRetailing caught up with Andy Harding, executive director, multichannel at House of Fraser, in the wake of the (more…)
Vente-Privee has reported UK turnover 22% up in 2013 compared to the previous year. The private member sales company ran 973 discount sales in the UK during the course of the year, and says this country is its biggest market for m-commerce. Some 37% of turnover and 41% of visits (more…)
AO.com is to float on the London Stock Exchange with the ambition of becoming a leading European online electrical retailer. The company aims to raise £60m through the flotation, which is expected to complete in March. According to sources quoted by the FT, the deal is expected to value the (more…)
This is the week that the pound shop goes digital. By this time tomorrow, not one but two new sites will have opened their virtual doors, offering online access to flatrate £1 shopping for the first time.
John Lewis has reported online sales up by a fifth in the first week of its new financial year, compared to the same time last year. Ecommerce played out as part of a multichannel ecosystem that also saw strong traffic from mobile, high rates of delivery through click and collect (more…)
Ocado today reported widening losses despite growing customer numbers, sales up by 17.2% and the launch of Morrisons.com.
Atterley Road plans to expand at home and abroad and to develop its own label after winning £2m in funding from investors including former Tesco chief executive Sir Terry Leahy. Investment in the fashion brand, founded by Edward David and Katie Starmer-Smith, also comes from The William Currie Group, which (more…)
Amazon has bounced back into profit in its latest full year.
Samsung Electronics is to open its own-brand stores in the UK and Europe in partnership with Carphone Warehouse.
Amazon won almost a third of sales in the UK entertainment market in the run up to Christmas, new figures suggest.
Payments and fraud are the theme for the final installment of our New Year series looking at the future of retail in 2014. It’s a year in which, as we’ve seen in previous features, mobile is set to be on the rise, linking the store and digital commerce, and multichannel (more…)
Carpetright said today there there was room to do more with a toolbox of self-help measures that include investment in digital as it looks to boost its business in an uncertain economy.
There are some brands and businesses that customers are truly loyal too – where it would take considerable push and pull factors to draw consumers away. Some good examples are daily newspapers or magazines, a default radio setting that listeners always tune into, or a local small business, such as (more…)
eBay’s full-year results, out this week, pointed once more to the huge importance of mobile commerce to digital retailers. One fact stood out: 40%, or more than 14m, of the 36m new customers eBay won in 2013 joined via mobile devices. As a group they contributed $35bn (£21.04bn) in enabled (more…)
The fast growth of mobile commerce has been amply illustrated in Shop Direct’s Christmas trading figures, out this week and hailed by its chief executive as “another milestone on our journey to being a world-class digital retailer”. By 2015, said Alex Baldock, the group expects every transaction to involve a (more…)
UK shoppers spent £91bn online in 2013, according to new figures. The internet retailing market grew by 16% during the course of the year, according to the IMRG-Capgemini eRetail Sales Index for December. It was capped by a final month in which online sales rose by 18%, with £11bn spent (more…)
The UK is the world’s leading ecommerce exporter, according to a new report. The report, developed with OC&C Strategy Consultants and Google , found that in 2013 the UK exported via internet sales goods worth $1bn (£0.6bn) more than it imported. That’s a trade surplus well ahead of the $180m (more…)
Most online retailers have suffered cyber attacks over the last year, the British Retail Consortium (BRC) suggests, while most fraud suffered by retailers also takes place online. The BRC’s British Retail Crime Survey 2013 found that 63% of online retailers said they had experienced hacking while 50% had faced denial (more…)
The latest in our New Year series of features assessing the shape of retail in 2014 looks at social commerce. It’s often been written off, but our experts say 2014 just could be the year that social stages a comeback. ’2014: The year social commerce saves retail’ “As a nation (more…)