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Analysis

Editorials, opinion, analysis, guest writers, industry comment and more…

Analyses

Editoriaux, avis, analyses, écrivains invités, commentaires sur l’industrie

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Asda invests £700m in multichannel, including same-day delivery for online grocery orders
April 23, 2013 – 12:00 pm | 3 Comments
Asda invests £700m in multichannel, including same-day delivery for online grocery orders

Asda today said it would invest more than £700m to accelerate the pace of development in its multichannel business. Innovations will include same-day delivery for online grocery orders, billed as a ‘world-first’ and set …

Online businesses growing 57 times faster than the UK economy: study
April 23, 2013 – 11:20 am | One Comment
Online businesses growing 57 times faster than the UK economy: study

British online businesses are growing more than 50 times faster than the economy as a whole, a new study has found. The Barclays report came as separate spending data from Barclaycard showed online sales climbed …

Carpetright puts sales growth down to self-help initiatives including investment in digital
April 23, 2013 – 10:47 am | No Comment
Carpetright puts sales growth down to self-help initiatives including investment in digital

Carpetright today said “self-help initiatives” including investment in digital media had helped the carpet-to-beds retailer to grow its UK sales  in the first quarter of the year.
In a trading statement today the company said UK …

John Lewis celebrates £1bn online sales, while Asda invests for a multichannel future
April 23, 2013 – 9:29 am | No Comment
John Lewis celebrates £1bn online sales, while Asda invests for a multichannel future

The week has started well for the multichannel industry, and today we have some eyecatching developments to report in today’s Internet Retailing newsletter. The champagne corks will be popping at John Lewis as it reports …

Amazon pilots its first own-brand shows through Lovefilm
April 22, 2013 – 3:15 pm | No Comment
Amazon pilots its first own-brand shows through Lovefilm

In a move that raises interesting questions about what it means to be a online retailer, ecommerce giant Amazon has moved beyond content sale to content production.
Amazon Studios has launched its first TV show pilots …

Claire’s has an eye to future trends with the launch of its first UK website
April 22, 2013 – 2:15 pm | No Comment
Claire’s has an eye to future trends with the launch of its first UK website

Claire’s has looked ahead to the way its customers will shop in the future to design its first European website, aimed at the UK market.
Claires.co.uk integrates with social media and has a dynamic mobile site, …

M&S launches ‘world first’ virtual rail as centrepiece of Netherlands strategy
April 19, 2013 – 11:19 am | Comments Off
M&S launches ‘world first’ virtual rail as centrepiece of Netherlands strategy

What is billed as the world’s first virtual rail is the centrepiece of a Marks & Spencer  e-boutique that opened its doors in Amsterdam this week.
The e-boutique is part of a 500 sq m multichannel …

GUEST COMMENT: Postage and packaging – all wrapped up
April 19, 2013 – 10:47 am | 2 Comments
GUEST COMMENT: Postage and packaging – all wrapped up

by Sean Blanks
Postage and packaging is not sexy and no one wants to spend time discussing it. Trouble is, it’s vitally important to the success of any retail and distribution start up and it should …

What does multichannel mean for our largest retailers?
April 19, 2013 – 8:49 am | Comments Off
What does multichannel mean for our largest retailers?
Snowy weather in March boosted online sales: figures
April 18, 2013 – 1:54 pm | Comments Off
Snowy weather in March boosted online sales: figures

Consumers bought online rather than venturing to the shops during March’s cold weather, official figures suggested today.
The ONS’ Retail Sales figures for March found that 10.4% of all retail sales took place over the internet. …

Debenhams reports 46% first-half boost to ecommerce sales
April 18, 2013 – 1:26 pm | One Comment
Debenhams reports 46% first-half boost to ecommerce sales

Debenhams today reported strong multichannel growth, with online sales up by 46% to £194.4m in the first half of its year. Some 12.7% of all the department store group’s sales now take place over …

Fits.me wins £5m investment boost as it plans expansion
April 18, 2013 – 11:31 am | Comments Off
Fits.me wins £5m investment boost as it plans expansion

Fits.me has won £5m in funding which it plans to use to underpin expansion into Europe and the US, while also scaling up existing operations.
The virtual fitting room provider, whose clients include Adidas, Hugo Boss, …

Are you experienced?
April 18, 2013 – 11:27 am | Comments Off
Are you experienced?

One of the main messages to come out of Internet Retailing Expo last month was that retailers need to start thinking across all channels about how to deliver experiences to consumers in an attempt to …

Retailers likely to be winners in m-payments, with banks making it work, suggests leading banker
April 18, 2013 – 10:17 am | Comments Off
Retailers likely to be winners in m-payments, with banks making it work, suggests leading banker

Mobile payments is currently a three way battle for consumers being fought out between retailers, banks and mobile network operators – each keen to ‘own the customer’ – but it will be retailers and banks …

Three quarters of major UK retailers do not offer free instore wi-fi – and are missing out on vital customer data – finds new research
April 18, 2013 – 9:42 am | Comments Off
Three quarters of major UK retailers do not offer free instore wi-fi – and are missing out on vital customer data – finds new research

76% of major UK retailers do not offer free in-store wi-fi, according to new research from mobile marketing agency Sponge, and so are losing out on collecting rich data about their consumers that they can …

Debenhams’ mobile shopping experience skyrockets to top of EPiServer’s UK m-commerce study
April 16, 2013 – 9:21 pm | Comments Off
Debenhams’ mobile shopping experience skyrockets to top of EPiServer’s UK m-commerce study

Debenhams , Expedia and Argos have topped the UK Mobile Commerce study by EPiServer, published this week. The report scored the mobile websites and apps of 30 of the UK’s top retailers against a detailed …

Men more likely than women to shop via their mobiles
April 16, 2013 – 9:16 pm | Comments Off
Men more likely than women to shop via their mobiles

Technology appears to be playing a role in reversing the stereotype of the male dislike of shopping. As the number of people owning a smartphone continues to rise, research from Kantar Media’s Global TGI …

A world of cocktails – in your pocket
April 16, 2013 – 9:12 pm | Comments Off
A world of cocktails – in your pocket

In June 2011 at the annual WWDC in California a chance meeting between Danish app developers ignited a passionate app project that aimed to put the joy of cocktails into the pockets of cocktail fans. …

EE ups the 4G ante with speed gains
April 16, 2013 – 9:10 pm | Comments Off
EE ups the 4G ante with speed gains

Less than six months after it launched the UK’s first 4G mobile service, EE announced today that it intends to double the speed and capacity of its 4G network from this summer. At present, …

GUEST OPINION Messages for life
April 16, 2013 – 9:09 pm | Comments Off
GUEST OPINION Messages for life

The continued adoption of smart mobile devices has made it essential that marketers integrate mobile focused messages into the customer lifecycle. But how do you make that happen, especially across multiple devices? Here, Jim …