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Inclusion

Industry urged to be more diverse

BRC warns retailers to “double-down on diversity”…

Industry
by Paul Skeldon
The retail industry must “double down” to make a meaningful difference on diversity and inclusion, although progress has been made, says BRC
BRC British Retail Consortium D&I Diversity Growth 2000 Inclusion Industry
Sainsbury's: £1m investment in Black-led innovators

… as Sainsbury’s invests £1m in UK’s first incubator for Black-led businesses

People
by Paul Skeldon
Sainsbury’s launches a free incubator for Black-led start-up businesses, with a £1m commitment to getting them on supermarket shelves
Black businesses D&I Diversity Growth 2000 Inclusion Incubator investment People Sainsbury's
Younger shoppers are now particularly focused on sustainability

Sustainability and digital now shaping retail, says Levi Strauss chief executive, in week that its first-quarter figures show 25% of sales now online

Sustainability
by Chloe Rigby
Bergh was speaking at World Retail Congress in the week that the retail brand reported that 25% of sales were online in the first quarter...
Diversity Inclusion Levi Strauss RXUK Top500 supply chain Sustainability World Retail Congress
Inclusive and accessible: retail websites are improving (Image: shutterstock)

Audit reveals top 50 retail websites are not compliant with accessibility guidelines

Customer
by Paul Skeldon
With more than one billion people, 15% of the world’s population, reporting some form of disability that impacts their ability to navigate a website...
Customer disability Inclusion Industry Technology
Inclusive and accessible: retail websites are improving (Image: shutterstock)

EDITORIAL Time to make ecommerce work for everyone

Editorial
by Paul Skeldon
Some segments of society have been left behind. Ecommerce – and the omni-channel world we are about to enter come Monday when stores start to...
Inclusion Mobile
DHL and HelloDone making delivery work for the disabled (Image: DHL)

Home deliveries for customers with disabilities set to be transformed with AI

Delivery
by Paul Skeldon
Home deliveries for customers with disabilities are set to be improved, with AI technology offering new accessibility options through WhatsApp and Facebook Messenger
Deliver Delivery disability Inclusion Mobile
More than 50 retails pledge to be more diverse (Image: Shutterstock)

Study finds lack of diversity at board level as BRC launches charter to shake up the industry

Industry
by Paul Skeldon
More than 50 leading retailers have signed up to a Diversity and Inclusion (D&I) charter led by the British Retail Consortium (BRC) and...
Diversity Inclusion Industry
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