m-commerce

In a hybrid world, shoppers are selecting retailers that blend in-store experiences with digital conveniences built on conversational messaging
M-commerce is growing, but is still held back back by the customer experience, new research suggests
UK shoppers spent more on smartphone than desktop or tablet in Q4 2018/19 – another milestone in the unstoppable rise of mobile
Some 43% of UK retail spending is now spent on the high street, while 57% is spent online, a new Mastercard study suggests. 
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Warehousing 2025

The InternetRetailing Warehousing 2025 report explores this critical stage of the direct-to-consumer journey