Subscribe

Text

Shoppers are once more buying in different ways – and retailers and brands are adapting. Image: Shutterstock

Online stores that used text messages to chat directly with customers see retention grow by as much as 25%

Mobile
by Paul Skeldon
Brands that use text messages to speak to their customers build better relationships and improve retention, with average lifetime value (LTV) rising by as much...
Engagement Growth 2000 Marketing Mobile SMS Text
View More Articles

Most Recent

george-mens-fashion (1)
Asda trials stand-alone clothing and homeware store
5-hand-blobs-widescreen-scaled (1)
Debenhams deploys virtual try on platform
banner-phones-199ed2074376e7d869aa721c08ee3a37b983aa84bd443b3adb9785f5e2e9699b
Vinted revenue increases 36% hitting €813.4mn
siora-photography-b7ilFhY4aes-unsplash (1)
Brighter weather boosts clothing and DIY sales
We are the leading portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.
© InternetRetailing Media
Youtube Linkedin
DOWNLOAD OUR NEW REPORT

Warehousing 2025

The InternetRetailing Warehousing 2025 report explores this critical stage of the direct-to-consumer journey

DOWNLOAD REPORT