Research Articles

Online shoppers cut back on spending in May: IMRG

13 Jun 2022

However, average basket values reached record highs, suggesting that inflation is hitting hard – or that shoppers may be buying items that will last

Clothing Consultancy Covid-19 Delivery Garden Health Home and Garden Online People UK

Almost half of non-food sales will be made online by 2025 as more shoppers work from home: study

Delivery

11 Feb 2022

by Chloe Rigby

The shift is expected to mean a £19.6bn rise in online deliveries, as first time delivery succeeds more often, the Metapack and Retail Economics...

Clothing Consultancy Customer Delivery Ecommerce Health Industry Online People Product Research shift online Software UK

INTERVIEW James Le Brocq of Studio on the journey from catalogues to digital-first retailing

Strategy and Innovation

27 Aug 2021

by Chloe Rigby

InternetRetailing caught up with James Le Brocq of pureplay Studio to find out about how the business, which started out as a catalogue retailer, has...

Annual Consultancy Customer Data Focus Garden Homeware Mobile Online People Product Products Research Retailer Technology The Customer UK

Shoppers spend less online and offline in July than in June amid transport delays and a shift towards eating out

Industry

20 Aug 2021

by Chloe Rigby

Shoppers spent less online and offline in July than a month earlier, according to the latest official retail sales figures, as they ate out rather...

Brands Clothing Consultancy Covid-19 Data Department Store Ecommerce Europe Grocery Industry Marketing Online Other Peak People Physical Store Software UK

Amazon says its Prime membership has now topped more than 200m – and focuses on groceries and delivery as first quarter sales grow by 44%

Strategy and Innovation

30 Apr 2021

by Chloe Rigby

Amazon says more than 200m people are now paid-up members of its Amazon Prime subscription scheme. Its next Prime Day event, for members of...

Intu goes into administration: implications for the wider retail sector

COVID-19

26 Jun 2020

by Chloe Rigby

Intu shopping centres including Lakeside and the Trafford Centre are today continuing to trade after it was announced this afternoon that the parent company Intu...

Consultancy Covid-19 Customer Data Delivery Focus Online Other UK

GUEST COMMENT Adapting to the new normal

Guest Comment

2 Jun 2020

by Guy Elliott

Guy Elliott of Publicis Sapient argues that the new normal brings opportunities for retailers who can adapt fast to new consumer behaviours

Brands Consultancy Customer Data Delivery Grocery Guest Comment Industry Location Online Other Payment Peak People Physical Store Technology

TikTok: How retailers are making use of the social media sensation

Strategy and Innovation

12 Feb 2020

by James Pearson

It’s frequented by Justin Bieber, Will Smith and Liverpool Football Club. But is there space on TikTok for retailers? With over a billion downloads...