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Research Articles

The European appeal of brands

The European appeal of brands

11 Nov 2019by Martin Shaw
Leading brands make up just over a fifth of the Top500 index, yet they have a reach that retailers cannot match.
BrandsClothingConsumer electronicsCosmeticsEuropeFashion accessoriesJewelleryOnlineOtherPeopleResearchSellingSoftwareThemeUK
Brand Engagement: Curation and image

Brand Engagement: Curation and image

08 Nov 2019by Jonathan Wright
Leading retailers in the Brand Engagement Dimension cultivate an audience across a range of social media channels.
BooksBrand EngagementBrandsClothingConsumer electronicsEcommerceEuropeFashion accessoriesFocusGroceryHealthJewelleryMarketplacesOtherProductReady-made foodRegionResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craftUK
Merchandising: Navigating commerce

Merchandising: Navigating commerce

08 Nov 2019by Jonathan Wright
Retailers that help shoppers find the product they’re looking for score well in the Merchandising Dimension.
Automotive goodsBooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesGardenGroceryHealthHomewareIndustryJewelleryMerchandisingOnlineOtherProductReady-made foodResearchRetailerSellingSoftwareStationeryStationery and craftUK
Strategic Overview: Cross-border, cross-channel

Strategic Overview: Cross-border, cross-channel

06 Nov 2019by Chloe Rigby
Leading retailers are enabling shoppers to buy the items they want, wherever and whenever they want, writes Chloe Rigby.
BrandsClothingConsumer electronicsCosmeticsCustomerEUEuropeFashion accessoriesFocusJewelleryOnlinePaymentReady-made foodRetailerSellingSoftwareStationeryStationery and craftThemeUK

Delivery: Make fulfilment work

31 Oct 2019by Martin Shaw
RetailX researchers analyse the delivery, collection and returns promises that Growth 2000 retailers make
BooksClothingConsumer electronicsCosmeticsCustomerDeliveryFashion accessoriesFocusGrowth 2000HealthHome appliancesHomewareJewelleryOnlineProductRetailerSellingStationeryStationery and craftThe CustomerUK

Mobile: Serving ‘on-the-go’ shoppers

31 Oct 2019by Martin Shaw
How are Growth 2000 retailers adapting to shoppers’ willingness to buy online via their smartphones? We take a look at RetailX research
BooksBrandsClothingConsumer electronicsCosmeticsFashion accessoriesGardenGrowth 2000HomewareIndustryIRUK Top500JewelleryMobileOnlineResearchRetailerSellingSoftwareSports and outdoor equipmentStationeryStationery and craft
Context: Strength in depth

Context: Strength in depth

30 Oct 2019by Chloe Rigby
Growth 2000 retailers represent the heart of a highly diverse UK retail industry, writes Chloe Rigby.
AnnualBooksBrandsClothingConsumer electronicsCosmeticsCustomerDeliveryEcommerceFashion accessoriesGardenGrowth 2000HealthIndustryInternationalJewelleryLocationMobileOnlineOtherPeopleProductResearchRetailerSellingStationeryStationery and craftTechnologyUK
Merchandising: Creating the right image

Merchandising: Creating the right image

28 May 2019by Jonathan Wright
The websites of leading brands encourage shoppers to linger with extensive search and imagery options
BrandsClothingConsumer electronicsCosmeticsCustomerDataHomewareJewelleryMarketingMerchandisingMobileOnlineProductRegionSellingSports and outdoor equipment
Operations & Logistics: Supply and demand

Operations & Logistics: Supply and demand

28 May 2019by Jonathan Wright
Click and collect continues to grow – but leading brands are unlikely to make it an express option because of lack of consumer take-up
BrandsConsumer electronicsCustomerDataDeliveryEuropeOnlineSellingThe CustomerUK
The Customer: Crafting well-judged customer experiences

The Customer: Crafting well-judged customer experiences

28 May 2019by Jonathan Wright
Shoppers expect consistent levels of service across channels. RetailX research reveals how well retail brands are doing here
BrandsClothingConsumer electronicsCustomerEUJewelleryMobilePerformance DimensionResearchRetailerRXBXSellingThe CustomerUK

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