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Royal Mail introduces app for managing deliveries in time for peak

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Royal Mail has launched a new mobile app that will help customers manage their deliveries as peak season approaches.

The app is designed to help consumers track the progress of their delivery via their smartphone. Shoppers are able to book a redelivery with a reference number to their address, neighbour or a local Post Office.

Within the app, shoppers can enter a postcode to find the nearest Customer Service Point, with additional detailers like address, opening hours and facilities. It also features a postcode and address finder for shoppers unsure of their local store location.

The app is now available to download for free on The App Store and Google Play store.

A spokesperson for Royal Mail says: “The new Royal Mail app is helping recipients to manage their deliveries more effectively, providing all the information they need at their fingertips.”

Royal Mail promises to upgrade the app with additional features to enable a more seamless delivery management.

“We will be looking to load the app with even more functionality over the coming months. This latest enhancement is part of a programme of innovation making Royal Mail’s services more accessible, convenient and digitally enabled for all.,” says the company.

Image: Royal Mail

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