chatbots

Very: using automation for speed and relevance

8 Sep 2023

by Katie Searles

automation chatbots Operations Warehousing

Chatbots to facilitate $142bn of retail spend by 2024, driven by omnichannel strategies

11 Mar 2020

by Paul Skeldon

Consumers are set to spend up to $142 billion by 2024, up from $2.8 billion in 2019 using retailer chatbots – an average annual growth...

chatbots Mobile Strategy & Innovation Strategy and Innovation Technology

22bn retail chatbot interactions by 2023 could save retailers £500m, study shows

8 May 2019

by Paul Skeldon

There are set to be 2.6 billion successful retail chatbot interactions this year – and more than 22 billion by 2023 – and they are going...

chatbots Industry Mobile Selling Technology

How DFS is using the latest digital technologies as it balances its customers wishes to research online and visit the store

Strategy and Innovation

14 Mar 2019

DFS today set out how it is deploying technologies from chat bots ad to augmented reality as it works towards its strategic aim of “leading...

AI augmented reality Brexit chatbots DFS

Most Recent

COMPANY PROFILE Aldi

download

Amazon Music to include Audible’s selection of audiobooks

1732099043394

Hurr and Deliveroo team up for on-demand fashion delivery

Excess

Environmentally friendly packaging just as important as next-day delivery, report finds